KeyShot Forum

Archive => Support Archive => Topic started by: Miles on July 12, 2018, 02:45:15 AM

Title: Crashes to bluescreen using KS 7
Post by: Miles on July 12, 2018, 02:45:15 AM
Windows 10 version:   10.0.17134.2.0.0.768.101
Keyshot version 7.3.40
bip files exported from Alibre, opened and saved in KS7  (not model specific).
Crashes randomly after 5 to 15 minutes of use.
No problems running any other programs.

Here's a typical report:
Problem Event Name:   BlueScreen
Code:   7f
Parameter 1:   8
Parameter 2:   ffffdd011098a050
Parameter 3:   ffffffffffffffe0
Parameter 4:   fffff800a379a1cd
OS version:   10_0_17134
Service Pack:   0_0
Product:   768_1
OS Version:   10.0.17134.2.0.0.768.101
Locale ID:   2057

Any help solving this gratefully received....
Miles
Title: Re: Crashes to bluescreen using KS 7
Post by: Miles on July 12, 2018, 04:44:17 AM
Temperature problem?
Title: Re: Crashes to bluescreen using KS 7
Post by: Miles on July 12, 2018, 07:48:29 AM
It looks like the overclocking might be a bit unstable. No crashes yet after switching to the standard profile. Of course, switching off the overclocking also reduces the heatload...... Either way, I need to clean the dust out of the radiator  ::)
Title: Re: Crashes to bluescreen using KS 7
Post by: Will Gibbons on July 13, 2018, 08:55:50 AM
Yeah, those are quite a bit higher than I'd be comfortable running my processor at.
Title: Re: Crashes to bluescreen using KS 7
Post by: Miles on July 13, 2018, 09:09:06 AM
The radiator is completely clogged up with dust. I'll dismantle and clean it this weekend. Meanwhile, with the overclocking off, the temperature has dropped to 85 deg. C.
Title: Re: Crashes to bluescreen using KS 7
Post by: Will Gibbons on July 18, 2018, 10:33:00 AM
Quote from: Miles on July 13, 2018, 09:09:06 AM
The radiator is completely clogged up with dust. I'll dismantle and clean it this weekend. Meanwhile, with the overclocking off, the temperature has dropped to 85 deg. C.

Yeah, I think you'd be hitting a point of diminished return there...