Print Page - SketchUp plugin won't load

Title: SketchUp plugin won't load
Post by: chippwalters on August 04, 2011, 01:18:42 PM

After I installed the KeyShot plugin for SketchUp, then launch SketchUp, I get the following error:

Error Loading File C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/KeyShotExporter/keyShotExporter.rb
126: The specified module could not be found. - C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/keyshot_sketchup_plugin.dllError Loading File keyshotExporter.rb
126: The specified module could not be found. - C:/Program Files (x86)/Google/Google SketchUp 8/Plugins/keyshot_sketchup_plugin.dll

Title: Re: SketchUp plugin won't load
Post by: chippwalters on August 04, 2011, 01:30:22 PM

I've confirmed there is a SU plugin file keyshotExporter.rb in my SketchUp 8 Plugins directory as well as the file keyshot_sketchup_plugin.dll.

Also, there is a folder KeyShotExporter in the same Plugins directory with the files:

keyshot_icon.png
keyshot_icon_large.png
keyShotExporter.rb (yes, same name but different capitalization from the one mentioned above..hmmm)

Lastly, the installer also added the file unist.exe to the KeyShot2/Plugins/SketchUp directory.

Title: Re: SketchUp plugin won't load
Post by: chippwalters on August 04, 2011, 11:19:46 PM

I guess I should also add the fact that even though I've confirmed the location of the plugins, it still doesn't load and gives the same error message as the first post in this thread.

Also, I am NOT using any other KeyShot plugins (don't know if that means anything).

Title: Re: SketchUp plugin won't load
Post by: guest84672 on August 05, 2011, 05:07:02 PM

Still looking into a solution for this ...

Title: Re: SketchUp plugin won't load
Post by: chippwalters on August 05, 2011, 05:08:20 PM

Thanks a bunch. Just curious, does it work on your end? If so, are you on a 64-bit computer as I am?

Title: Re: SketchUp plugin won't load
Post by: chippwalters on August 08, 2011, 10:38:03 PM

Any word?

Title: Re: SketchUp plugin won't load
Post by: archkuja on August 09, 2011, 09:33:47 PM

same here. doesn't work on my mac parallels

Title: Re: SketchUp plugin won't load
Post by: guest84672 on August 12, 2011, 08:16:44 AM

@archkuja - But KeyShot is running?
@chippwalters - yes we are on a 64bit computer as well.

Title: Re: SketchUp plugin won't load
Post by: archkuja on August 14, 2011, 11:14:49 PM

yup. keyshot is running fine. The problem begins when i start sketchup. The plugin won't load. Same problem with chip, although I'm using lots of plugins.

Title: Re: SketchUp plugin won't load
Post by: archkuja on August 17, 2011, 06:44:14 PM

any updates? ???

Title: Re: SketchUp plugin won't load
Post by: chippwalters on August 17, 2011, 06:50:06 PM

How about at least telling us if the SketchUp plugin is working at all on any platform? And if it is, what are the particulars?

Title: Re: SketchUp plugin won't load
Post by: guest84672 on August 18, 2011, 08:30:35 AM

Of course it is working. I am running it on Win7 without any problems. We have a fix for it which we are currently testing.

Title: Re: SketchUp plugin won't load
Post by: chippwalters on August 23, 2011, 01:30:09 PM

Any word on the update yet?

Title: Re: SketchUp plugin won't load
Post by: chippwalters on September 07, 2011, 05:45:49 PM

Thanks for the update! Works like a charm :-)

Title: Re: SketchUp plugin won't load
Post by: guest84672 on September 08, 2011, 06:22:04 AM

Great to hear!!

KeyShot Forum

Technical discussions => Plugins => Topic started by: chippwalters on August 04, 2011, 01:18:42 PM