KeyShot Forum

Archive => Support Archive => Topic started by: steven tetlow on February 10, 2019, 08:37:52 AM

Title: Problems with sending my Zbrush polypainted model to Keyshot from zbrush.
Post by: steven tetlow on February 10, 2019, 08:37:52 AM
 Can help me with this problem I'm having sending my zbrush polypainted model over to keyshot? Ive done a few tests sending polyaint to keyshot and had some success with doing it. Ive painted part of a zbrush sculpt sent it to keyshot changing the material the flat color material and highlighting the groups by materials in the render tab and it worked for me. I then spend the rest of my day [ many hours] painting the entire model try sending it over the same way using the Keyshot bridge and my model make ends up destroyed in keyshot. If I send the model over without the polypaint it comes in fine. I would like to use the polypaint though and don't know what I'm doing wrong. If anyone has any ideas that would help i would greatly appreciate the help... thank you
Title: Re: Problems with sending my Zbrush polypainted model to Keyshot from zbrush.
Post by: Ian Reymond on March 20, 2019, 02:47:00 PM
Hello steven tetlow,

Thank you for your post.
Would you be able to share the model with Polypaint with us?

Please provide us with a sample file. If it is an assembly please included all parts in a zipped folder. You may send it securely via our WeTransfer (https://keyshot.wetransfer.com/).

Please Make sure to include the following in the message field for your file upload:

The Post Subject: Problems with sending my  Zbrush polypainted model to Keyshot from zbrush
Support Agent: Ian
This will allow us to track your files in our system.

Quote from: steven tetlow on February 10, 2019, 08:37:52 AM
Can help me with this problem I'm having sending my zbrush polypainted model over to keyshot? Ive done a few tests sending polyaint to keyshot and had some success with doing it. Ive painted part of a zbrush sculpt sent it to keyshot changing the material the flat color material and highlighting the groups by materials in the render tab and it worked for me. I then spend the rest of my day [ many hours] painting the entire model try sending it over the same way using the Keyshot bridge and my model make ends up destroyed in keyshot. If I send the model over without the polypaint it comes in fine. I would like to use the polypaint though and don't know what I'm doing wrong. If anyone has any ideas that would help i would greatly appreciate the help... thank you
Title: Re: Problems with sending my Zbrush polypainted model to Keyshot from zbrush.
Post by: LM6 on March 21, 2019, 10:58:11 AM
What version of ZBrush are you using? have you tried shutting down Keyshot and re sending from Zbrush

Can you post a screen grab of the material graph in Keyshot?

After you send the mesh to Keyshot try unplugging the matcap/texture node from the diffuse input and add a vertex node and plug that into the diffuse input
Title: Re: Problems with sending my Zbrush polypainted model to Keyshot from zbrush.
Post by: Bruno F on April 17, 2019, 05:04:37 PM
Since there have been no replies or updates to this post for more than two weeks, it's been locked.
You may open a new post for additional assistance.

Post closed by Luxion Support Team