KeyShot Forum

Technical discussions => General discussion => Topic started by: Andersen EV on March 02, 2019, 01:21:27 PM

Title: What happened to all my labels & Textures
Post by: Andersen EV on March 02, 2019, 01:21:27 PM
HI

Maybe i am doing some really stupid, but my project seems to of broke itself. :(
I have attached a image of the correct and now broken view.
All the  textures, labels seem to of disappeared (although they still appear in the scene tree view)
It looks like its in Performance Mode but its not!!. Please help . I feel like i have just wasted 4 days of my life...
Key shop v8.2

Thanks
Dave





Title: Re: What happened to all my labels & Textures
Post by: Esben Oxholm on March 03, 2019, 01:15:50 AM
Hi Dave.
Even though it's not in performance mode, you might accidentally have turned off some things.
What are your settings under the 'lighting tab' in the 'project panel'?

Try selecting the 'product' preset and see if it helps.
Title: Re: What happened to all my labels & Textures
Post by: Andersen EV on March 03, 2019, 01:49:13 AM
Hi Esben

Many thanks for you advice
Here are my lighting setting

Its all really strange. It appears that the project file can no longer display any textures or labels. It all started when i tried adding some geometry with spot lighting. Maybe I have discovered a bug in the V8.2 release.. They only way I can find to try and recover the situation is export to another format and import again into KeyShot and spend many hours  adding textures and labels.
Title: Re: What happened to all my labels & Textures
Post by: INNEO_MWo on March 03, 2019, 02:43:55 AM
Did you moved the texture files from the previous path to another location?
Title: Re: What happened to all my labels & Textures
Post by: Andersen EV on March 03, 2019, 03:03:01 AM
Hi

No all files in same location.
If i even try and add a new label to a part in the project file nothing appears.
Its so strange. I have never had such a problem before
Other project files open fine. So its not a Keyshot installation issue

Thanks
Dave
Title: Re: What happened to all my labels & Textures
Post by: Esben Oxholm on March 03, 2019, 04:34:49 AM
Any chance that you can share the scene as a KSP Package?
Title: Re: What happened to all my labels & Textures
Post by: TGS808 on March 03, 2019, 08:46:49 AM
Try this, if you haven't already. Click the OPEN "folder" icon for each label and texture, locate them on your drive, and load them back into KeyShot. There's a good chance that they will show up exactly where you placed them and you won't need to spend time re-applying everything from scratch. Since the labels and textures are showing up in the scene tree, it appears KeyShot does know that they are supposed to be there but for some reason, it's not loading them into place. I've seen this happen in KS7.