A couple weeks back, Luxion released a new content pack (https://www.keyshot.com/resources/downloads/assets/) for
KeyShot 8.* This content pack includes new Poliigon materials and additional Pantone colors.
Known IssuesWe have received a few reports of Pantone and/or Poliigon resources not showing in the KeyShot 8 Library. Below you will find a list of known issues and instructions on how to fix them.
Issue #1: Poliigon materials and Pantone colors not showing in the KeyShot 8 Library (on Mac OS)Cause: User does not have permissions into the Poliigon/Pantone folder
How to fix it:
- Browse to the Macintosh HD\Library\Application Support folder
- Right-click the KeyShot folder and select "Get Info"
- Scroll down to Sharing&Permissions make sure all users have both Read&Write
- Click the settings button (gear icon) and select "Apply to enclosed items" and confirm
- Close the Get Info window
Issue #2: Poliigon materials and Pantone colors not showing in the KeyShot 8 Library (on Windows OS)Cause: Custom KeyShot installations (e.g. resources and/or program folders are not saved to their default locations)
How to fix it:
- Uninstall KeyShot.
- Make sure to delete the KeyShot resources folder. Move resources to the desktop if you wish to back up your resources.
- Download and Re-install KeyShot. Do NOT change the default program and resource folder paths inside the installation wizard.
- Run the new resources installer (keyshot_resource_installer_v8) once more.
You can find the newest version of KeyShot here. (https://www.keyshot.com/resources/downloads/) Please contact Luxion Support at support@luxion.com if you need further assitance with the content pack installer.
*Note that the content pack was created for KeyShot 8 and it is likely that certain resources are incompatible with older KeyShot versions.