Please submit your general support questions in the format shown below. Provide as much information and detail as possible. For help with software errors, post in Bugs and Crashes (https://www.keyshot.com/forum/index.php?board=98.0).
1. Exact KeyShot Version (e.g. 8.2.80).
2. Your CAD application's name and version3. A detailed description of the desired functionality and/or instructions on how to reproduce the issue that you are experiencing.For example:
- Open KeyShot Scene
- Go to Project, Camera and add a camera
- etc...
3. Screenshot or images of the desired output or of the issue that you are experiencing.4. Your current KeyShot scene (if applicable).
- Save a KSP file
- File > Save Package
Thanks in advance!
In the General Support category we answer general questions regarding KeyShot functionality and we provide creative advice. Note that any suggestions we provide are based on personal experience and that there is no one single "right" way of achieving the desired end-result. Nevertheless, we will do our best to answer your question or point you to the right documentation.
Also, if you would like to reach out to us via private message, please only contact users who are part of the KeyShot Support group.