KeyShot Forum

Archive => Support Archive => Topic started by: mat10x on June 29, 2019, 10:32:04 AM

Title: KS 8 Pro - Missing Studio Environment preview icons...?
Post by: mat10x on June 29, 2019, 10:32:04 AM
Hi guys,

Ever since upgrading to KS 8 Pro (8.2.80) and then migrating over some custom studio environments I made from KS 7...a couple studio environment preview icons are not visible.  Image attached.

Macbook Pro 2014
Mojave 10.14.5

Any ideas on how to fix this?

Thx!

Title: Re: KS 8 Pro - Missing Studio Environment preview icons...?
Post by: Sune on July 01, 2019, 01:12:31 AM
You can try right-clicking the environment and choose "Reload Thumbnail"
Title: Re: KS 8 Pro - Missing Studio Environment preview icons...?
Post by: Bruno F on August 22, 2019, 03:36:51 PM
Quote from: mat10x on June 29, 2019, 10:32:04 AM
Hi guys,

Ever since upgrading to KS 8 Pro (8.2.80) and then migrating over some custom studio environments I made from KS 7...a couple studio environment preview icons are not visible.  Image attached.

Macbook Pro 2014
Mojave 10.14.5

Any ideas on how to fix this?

Thx!