KeyShot Forum

Technical discussions => Plugins => Onshape => Topic started by: romeograham on August 05, 2019, 11:56:59 AM

Title: Onshape connector doesn't seem to work
Post by: romeograham on August 05, 2019, 11:56:59 AM
I can't get Keyshot 8.2 to recognize the Onshape plugin. I've installed it in the Keyshot8/Plugins folder.

However, Keyshot doesn't give me the "Connect to Onshape" menu any more in the File menu.

Has anyone had this issue, and been able to fix it?

Thanks
Title: Re: Onshape connector doesn't seem to work
Post by: INNEO_MWo on August 06, 2019, 01:36:20 AM
I tried to use the onshape plugin with KeyShot 8.2(.80) and it works on Windows 10.
Do you use any older plugin (onshape.dll) in the plugin folder of your resources? Then delete (or move) this and use the right onshape.dll from the current full setup. (attached)
Perhaps you can try to use the attached .dll (copy it to the plugin folder of your resources) or de-install KeyShot, delete the onshape.dll from the plugin folder and re.install KeyShot.

Hope that helps
Cheers
Marco
Title: Re: Onshape connector doesn't seem to work
Post by: romeograham on January 09, 2020, 06:15:15 AM
Thanks Marco,
I got it to work back in August - but now with the latest KS 9 update, the plugin has stopped working again.
Yesterday, the download link on keyshot downloads page didn't seem to work either (I thought I'd download latest dll and try again).

Will keep trying - and remove the existing dll from my plugins folder and replace it with a (hopefully) newer one.
Title: Re: Onshape connector doesn't seem to work
Post by: Sune on January 09, 2020, 11:38:08 PM
Hi, you can try a fresh install of KeyShot and the plugin.

You should also make sure you have read/write permissions for all of the previously mentioned locations.

How to set folder permissions on Windows:

How to set folder permissions on Mac:

Please let me know how this works for you.