KeyShot Forum

Archive => Support Archive => Topic started by: Paul Lang on November 20, 2019, 11:00:19 PM

Title: Environment resizing in import of object Keyshot 9
Post by: Paul Lang on November 20, 2019, 11:00:19 PM
Every time I import an object into a scene the environment and ground resizes. In most cases it sizes up. This goes for adding Keyshot geometry i.e a cube, plane, spear.

Paul
Title: Re: Environment resizing in import of object Keyshot 9
Post by: Paul Lang on November 26, 2019, 01:07:12 PM
Hi Any insight into the issue of Environments resizing every time you import objects into a scene including Keyshot geometry and models library? makes it very difficult to manage building a scene.

Anyone else experiencing this?

P.
Title: Re: Environment resizing in import of object Keyshot 9
Post by: Sune on November 26, 2019, 11:42:22 PM
Hi Paul,

I am unable to recreate your issue. Would you be able to create a scene that exhibits this behaviour and send it as a .ksp?

Please use this link (https://keyshot.wetransfer.com/?msg=Your%20Case%20ID:none%0ACase%20Subject:EnvironmentResizing%0ASupport%20Agent:%20Sune+Monrad&to=support@luxion.com) to send it to support.
Title: [RESOLVED]Re: Environment resizing in import of object Keyshot 9
Post by: Justin A on December 18, 2019, 09:48:09 AM
Due to inactivity this thread will be closed.  If the issues still persists please either contact Support@luxion.com or you can start a new thread.

Thank you,
Justin
Luxion Support Manager