KeyShot Forum

Technical discussions => General discussion => Topic started by: jhiker on November 28, 2019, 01:02:31 AM

Title: GeForce RTX2080 driver update causes error message
Post by: jhiker on November 28, 2019, 01:02:31 AM
Hi,
I just updated my graphic drivers to 441.41 and I'm getting an error rendering in GPU mode.
Will this be fixed shortly or shall I roll back to 436.xx
Incidentally, where do I find the 'log'?
Thanks.
Title: Re: GeForce RTX2080 driver update causes error message
Post by: jhiker on November 28, 2019, 01:08:47 AM
Oops - just noticed I don't have a 'rollback' option..  ::)
Title: Re: GeForce RTX2080 driver update causes error message
Post by: Sune on November 28, 2019, 04:13:45 AM
You can download and install the 436.XX drivers from Nvidia's site.

https://www.nvidia.com/Download/Find.aspx?lang=en-us

Current Approved Driver Tested in QA: Driver 436.XX


The log is found under Help > Log, but it likely won't tell you anything meaningful in this case.
Title: Re: GeForce RTX2080 driver update causes error message
Post by: jhiker on November 28, 2019, 05:01:35 AM
Thanks - will we be updated when it is compatible with the current drivers?
Title: Re: GeForce RTX2080 driver update causes error message
Post by: Jesper Mosegaard on November 28, 2019, 08:58:52 AM
Yes, we will make sure to post here on the forum. We are working with Nvidia and expect a future driver release will resolve this issue.

Regards.
Jesper
Title: Re: GeForce RTX2080 driver update causes error message
Post by: Jesper Mosegaard on December 11, 2019, 01:59:05 PM
Nvidia released drivers 441.66 for Quadro and GeForce today that solves the "unknown error" that has previously been seen in certain materials in GPU render.

Find them here: https://www.nvidia.com/Download/index.aspx?lang=en-us (https://www.nvidia.com/Download/index.aspx?lang=en-us)