KeyShot Forum

Archive => Support Archive => Topic started by: erich on December 18, 2019, 10:59:43 AM

Title: Updating fails
Post by: erich on December 18, 2019, 10:59:43 AM
When I try to update a model from SolidWorks to Keyshot 8, that is already opened in Keyshot, Keyshot seems to stop responding shortly after starting to do the update and never completes the update. What is causing this and how do I fix it? I have been able to update this same model before, but now it won't update.
Title: Re: Updating fails
Post by: KeyShot on December 26, 2019, 09:57:04 AM
This should work. Can you share the model and possibly contact support directly?
Title: Re: Updating fails
Post by: Justin A on January 22, 2020, 10:15:28 AM
This post will be closed due to inactivity.  If you are still experiencing the issue please generate a new thread or contact Luxion support direct at Support@luxion.com


Thank you