KeyShot Forum

Archive => Bug and Crash Archive => Topic started by: DEVS on December 31, 2019, 03:16:39 AM

Title: [RESOLVED] Memory crush and hide all geometry
Post by: DEVS on December 31, 2019, 03:16:39 AM
Hi all
I was rendering a ring and I had a lot of heavy programs open. Windows is going into memory crush and keyshot has stopped working since.
Whenever I import a ring, the geometry is not visible.

How can I do?

I attachments screeshot
Title: Re: Memory crush and hide all geometry
Post by: Sune on January 01, 2020, 11:51:09 PM
Hi.

Is the issue with a specific .bip file? It looks like you are using KeyShot 9 so you can try opening it in recovery mode.


You can also try disabling "Use GPU (enable effects)" in Edit > Preferences > Interface.
Title: Re: Memory crush and hide all geometry
Post by: DEVS on January 04, 2020, 06:31:59 AM
Hi Sune,
I solved it by changing disabling USE GPU

thanks!