KeyShot Forum

Technical discussions => General discussion => Topic started by: flim on October 31, 2020, 03:54:32 am

Title: KeyShot 8 Welcome error
Post by: flim on October 31, 2020, 03:54:32 am
Recently I got this error when I start KeyShot

(18:54:05) Xml has errors: "C:/Users/Frederick Lim/AppData/Local/Luxion/KeyShot 8//startup/offline/welcome.xml"
(18:54:08) Xml has errors: "C:/Users/Frederick Lim/AppData/Local/Luxion/KeyShot 8/startup/offline/welcome.xml"

How to fix it?
Title: Re: KeyShot 8 Welcome error
Post by: Justin A on November 04, 2020, 03:29:24 pm
You can try a fresh install of the software, if that doesn't work:
When you can, close KeyShot 8 and then go to the folder location C:\Users\Keyshot\AppData\Local\Luxion\KeyShot 8\startup\offline then replace your welcome.xml with the one I have included in the zip folder attached to this message.

Let me know if you still keep getting the same errors?
Thanks,
Justin
Luxion Support.
Title: Re: KeyShot 8 Welcome error
Post by: firoqada on November 23, 2020, 12:29:37 am
reinstallation helped me

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