KeyShot Forum

Technical discussions => General discussion => Topic started by: Marcelo Aguiar on August 27, 2021, 06:01:39 PM

Title: Cloud Library - can't download MODELS
Post by: Marcelo Aguiar on August 27, 2021, 06:01:39 PM
Hello Everyone,

I noticed I'm not the only one with issues with downloading content from the Cloud Library.
While dragging from the browser directly to the Keyshot scene works with materials, environments, it doesn't seem to work with 3D models.

They don't appear in the Library tab in Keyshot or in the Models folder.

Is there a workaround to download 3D models?

Thanks!

Marcelo

Version: Keyshot 7.3.40
OS: Windows 10
Title: Re: Cloud Library - can't download MODELS
Post by: KristofDeHulsters on August 28, 2021, 06:54:56 AM
Hmm. I just tried it today and I don't have any issues so far.
Title: Re: Cloud Library - can't download MODELS
Post by: INNEO_MWo on August 29, 2021, 03:32:42 AM
IMHO KS7 doesn't support models in the library. It should be a KS8 feature.
Title: Re: Cloud Library - can't download MODELS
Post by: Marcelo Aguiar on August 29, 2021, 06:31:00 AM
QuoteIMHO KS7 doesn't support models in the library. It should be a KS8 feature.

it doesn't. Just got a reply from Support, it only works from KS 9 and up...