KeyShot Forum

Technical discussions => General discussion => Topic started by: schinken on December 23, 2021, 09:26:23 am

Title: Queue produces blank images
Post by: schinken on December 23, 2021, 09:26:23 am
Hey guys,

I have an issue with rendering via queue (in Keyshot 9.3). If I render one single image everything works fine. If I render the same image in queue I just get blank images with no content (at least it is fast :) ). Any ideas?
Title: Re: Queue produces blank images
Post by: schinken on December 24, 2021, 02:01:37 am
Just upgraded to keyshot 10 and the problem is still there :(
Title: Re: Queue produces blank images
Post by: INNEO_MWo on December 24, 2021, 02:55:59 am
Any OS restrictions in the scenes folder?
Title: Re: Queue produces blank images
Post by: schinken on December 25, 2021, 07:31:07 am
Any OS restrictions in the scenes folder?


no, I just checked. In fact it works fine with most scenes. but with that one scene (it is a product with fuzz material) queue doesn't work...
Title: Re: Queue produces blank images
Post by: Erik Williams on December 29, 2021, 12:38:11 am
Hello,

The one scene you are having issues with in the queue, is it a configuration and/or containing multiple model sets?
Are you rendering in GPU mode?
If so, can you confirm you are using the latest drivers available?

Please let us know when you have a moment.

Best Regards,

Erik Williams
Luxion Customer Support
Title: Re: Queue produces blank images
Post by: schinken on December 31, 2021, 01:07:31 am
Hi Erik,

thanks a lot for the suggestion! I updated the GPU drivers and now queue works with this particular scene. 

Thanks!!
Title: Re: Queue produces blank images
Post by: sc4r4b on February 16, 2022, 01:38:04 pm
where you using an ortho camera by chance?