KeyShot Forum

Technical discussions => Plugins => Topic started by: br3ttman on April 09, 2012, 08:45:49 PM

Title: KeyShot 3 - ProE Plug-In - Sometimes Works/Sometimes Doesn't
Post by: br3ttman on April 09, 2012, 08:45:49 PM
The ProE plug-in/protk.dat file is still hit and miss for me.  Both at home and at work I've downloaded the plug-in and followed the installation and post-installation instructions to a 'T', and sometimes it works and sometimes it doesn't.  I have an older Dell Precision station at work, and the plug-in works just fine there.  But at home with my IBuyPower i7-950 system and now today at work with my new Dell Alienware system I get this same error message:
Title: Re: KeyShot 3 - ProE Plug-In - Sometimes Works/Sometimes Doesn't
Post by: NormanHadley on May 24, 2012, 03:18:57 AM
Hi Br3ttman

I've only got it to work by doing a clean install of KS3.2 after installing the plugin (v1.3). Before that, the plugin wasn't recognising where Keyshot was installed, even when I gave it the precise path.
Title: Re: KeyShot 3 - ProE Plug-In - Sometimes Works/Sometimes Doesn't
Post by: gbenson on January 11, 2013, 11:16:16 AM
We are seeing this as well, but only on laptops.  Have tried all sorts of install combinations to fix it and no joy..