KeyShot Forum

Technical discussions => General discussion => Topic started by: Speedster on September 23, 2012, 05:03:15 PM

Title: 3.3.31 question
Post by: Speedster on September 23, 2012, 05:03:15 PM
Question re: 3.3.31

To get the new DuPont paints do we need to download the full install?  The update does not have the DuPont library.

Thanks!
Bill G
Title: Re: 3.3.31 question
Post by: guest84672 on September 24, 2012, 02:45:13 PM
Should be - I will check.
Title: Re: 3.3.31 question
Post by: Speedster on September 25, 2012, 06:37:23 AM
Oops!  Just discovered the DuPont colors are included in the update.  They are in their own Library folder, not in the Paint folder.  Sorry about that!
Bill G
Title: Re: 3.3.31 question
Post by: Robb63 on September 25, 2012, 07:33:14 AM
I'm not seeing a DuPont list in mine. Just updated this morning to 3.3.33 (didn't see it in the last update either).

(Blurred names in the list are client names)
Title: Re: 3.3.31 question
Post by: guest84672 on September 25, 2012, 10:46:45 AM
Did you guys move the location of your material folder by any chance?
Title: Re: 3.3.31 question
Post by: Robb63 on September 25, 2012, 10:56:41 AM
yes, I use a material folder on a 2nd hard drive
Title: Re: 3.3.31 question
Post by: guest84672 on September 25, 2012, 11:06:43 AM
I wonder whether this has anything to do with it. Can you check and see whether KeyShot created a new material folder on you hard drive somewhere?
Title: Re: 3.3.31 question
Post by: guest84672 on September 25, 2012, 12:02:52 PM
Can you check the write permissions on the material folder?
Title: Re: 3.3.31 question
Post by: Robb63 on September 25, 2012, 12:12:35 PM
Just checked, there was another folder named "keyshot 3" in my "keyshot 3" directory, and it was in a "material" folder inside there.
Title: Re: 3.3.31 question
Post by: guest84672 on September 25, 2012, 01:05:13 PM
Ok - we will check into this. So it there after all, just not in the right place.
Title: Re: 3.3.31 question
Post by: Robb63 on September 25, 2012, 02:55:22 PM
yep, it's there just the wrong place.