KeyShot Forum

Technical discussions => Data Import => SOLIDWORKS => Topic started by: isucollateral on August 02, 2013, 06:49:08 AM

Title: Keyshot crashes then updating geometry since update
Post by: isucollateral on August 02, 2013, 06:49:08 AM
Since the last update keyshot crashes everytime i try and update geometry on parts and assemblies resulting in me having to start from scratch every time.

very frustrating, does anyone have a solution for this?

Kind regards.

Chris Thomas (Design Engineer)
Title: Re: Keyshot crashes then updating geometry since update
Post by: guest84672 on August 02, 2013, 02:54:00 PM
Is this through the plugin or when you re-import the model?
Title: Re: Keyshot crashes then updating geometry since update
Post by: Tofelo on August 08, 2013, 06:45:17 AM
The same problem appears here, it happens when I re-import models
(I don't have the plug-in as I work with Solidworks 2010)
Title: Re: Keyshot crashes then updating geometry since update
Post by: sameier on September 07, 2013, 05:25:33 PM
Same here! Old version never crashed, new version did immediately after installation.
SW2013 and newest version of Keyshot I'm using at my work place.
We have switched to extensive Material template use and reimport models instead of updating.
Title: Re: Keyshot crashes then updating geometry since update
Post by: cadjockey on September 12, 2013, 02:05:41 AM
same here, any updates?
Title: Re: Keyshot crashes then updating geometry since update
Post by: KeyShot on September 12, 2013, 03:18:15 PM
We have a beta of 4.2 that addresses some issues when importing and updating solidworks models. Contact beta@luxion.com if you would like to test it.
Title: Re: Keyshot crashes then updating geometry since update
Post by: isucollateral on October 01, 2013, 06:30:08 AM
yes, its same problem everyone else is having. when i update geometry within keyshot it crashes and closes keyshot, its frustrating because everytime i make minor changes to models i have to set up the environment and materials/textures all over again.

i have over 1000 rendered images to produce before christmas for our companys new website and this is slowing me down greatly.

i need a solution asap, this never happened on version 4.0
Title: Re: Keyshot crashes then updating geometry since update
Post by: Chad Holton on October 01, 2013, 06:41:00 AM
Quote from: isucollateral on October 01, 2013, 06:30:08 AM
yes, its same problem everyone else is having. when i update geometry within keyshot it crashes and closes keyshot, its frustrating because everytime i make minor changes to models i have to set up the environment and materials/textures all over again.

i have over 1000 rendered images to produce before christmas for our companys new website and this is slowing me down greatly.

i need a solution asap, this never happened on version 4.0

Are you using 4.1 or 4.2?
Title: Re: Keyshot crashes then updating geometry since update
Post by: isucollateral on October 01, 2013, 08:20:12 AM
QuoteAre you using 4.1 or 4.2?

4.1, theres no option to download 4.2 from the downloads page, i thought 4.2 was still in Beta?
Title: Re: Keyshot crashes then updating geometry since update
Post by: Chad Holton on October 01, 2013, 08:26:14 AM
Quote from: isucollateral on October 01, 2013, 08:20:12 AM
QuoteAre you using 4.1 or 4.2?

4.1, theres no option to download 4.2 from the downloads page, i thought 4.2 was still in Beta?

Wanted to check and make sure. You have an option to try 4.2 BETA out if you like: http://keyshot.com/forum/index.php/topic,6747.msg31910.html#msg31910

Title: Re: Keyshot crashes then updating geometry since update
Post by: isucollateral on October 01, 2013, 08:42:19 AM
Thanks, will this replace my current keyshot version or will it run as a separate program?
Title: Re: Keyshot crashes then updating geometry since update
Post by: Chad Holton on October 01, 2013, 08:47:13 AM
It will install/run separately.
Title: Re: Keyshot crashes then updating geometry since update
Post by: isucollateral on October 04, 2013, 03:57:59 AM
4.2 beta lets me update geometry however it does not fix my import problem where it does not carry over the detail.

please see attached, you can see the dimples on the top of the lever in the SW model but in keyshot 1/3rd are missing?

How can i fix this?

Kind regards.
Title: Re: Keyshot crashes then updating geometry since update
Post by: maymay on October 04, 2013, 12:40:58 PM
+1 (or -1?)
I have this issue as well.
Title: Re: Keyshot crashes then updating geometry since update
Post by: Jukkis on November 15, 2013, 05:50:28 AM
Yep. Update makes software to crash,
Title: Re: Keyshot crashes then updating geometry since update
Post by: KeyShot on November 15, 2013, 08:41:39 AM
This issue has been addressed in the latest beta. Contact beta@luxion.com to test.