Unless I'm doing something stupid (and I'm happy to concede that I might be) I can no longer 'preview' my scene thumbnails since updating KS yesterday. I used the 'updater' rather than the full install.
Anybody else seeing (or not seeing) this?
Thanks
Scroll right for settings - it's an awkward-shaped picture...
You and me both, Jeff. All my BIPS are Keyshot logos, too.
Ditto. Full install of 4.2.35. Or is there a special setting to show thumbnails? All others, like SolidWorks, jpeg's, etc. are fine.
Bill G
Weird- I toggled between the various choices and now the bip's preview.
Bill G
FYI: We are looking into this one guys - Thanks for your input so far.
QuoteI toggled between the various choices and now the bip's preview
What I meant was that they previewed in the "Preview Window", but of course show as the KS logo in Explorer.
Bill G
I've found that if you just update, the windows preview stops functioning
To rectify this, remove KeyShot and do a full install.
I mistakenly updated, realised the preview wasn't working, so did a full install, it still wasn't working... but uninstalling and reinstalling solved it
J
So.. do we think this is a Windows Explorer issue or a KS issue?
What I mean is, should I uninstall/reinstall or will there be a fix coming?
Thanks
Metal Master is right. This is actually an issue in the update installer.
If you want a manual fix right now, then follow these steps:
- start a command prompt with administrator rights (Go to Start->Programs->Accessories and right click on command prompt and choose "Run as administrator")
- go to your KeyShot 4 binaries, could i.e. be cd "Program Files\KeyShot4\bin", but depends on your installation
- execute this command: regsvr32 KeyShot-ph.dll
That's it.
Thanks, Claus and MetalMaster. That worked fine.