KeyShot Forum

Technical discussions => Data Import => Pro/ENGINEER - Creo => Topic started by: sunny hwang on October 31, 2014, 02:56:17 AM

Title: same Trouble...with KS 5 plugin for Creo 3.0 -Windows 8.1 Pro 64bit. Any update?
Post by: sunny hwang on October 31, 2014, 02:56:17 AM
Hi,

I've just installed the new Creo 3.0 (F000) version and KS5 pro. I have now an error message at the start:
----------------------------------------------------------------
Creo Toolkit startup errors
Creo Toolkit registry file C:\Program Files\KeyShot5 Floating\Plugins\Creo 64bit\protk.dat
application 'KeyShot5' failed to start; see trailfile for details.
----------------------------------------------------------------

the trail file here's what it says:
----------------------------------------------------------------
!trail file version No. 1800
!Creo  TM  3.0  (c) 2014 by PTC Inc.  All Rights Reserved.
!Exit Logger data:
!   Process ID: 46876
!   Application: Creo_Parametric
!   Start date&time: 2014/10/31  11:25:56
!   language: usascii
!   machine type: x86e_win64
!   datecode: F000
!   Server: NONE
!   Workspace: NONE
!   traceback file: C:\00_working\_creo3\traceback.log
!end Exit Logger data.
< 0 1.642667 2544 0 0 1386 2560 0 0 1440 13
!mem_use INCREASE Blocks 628306, AppSize 61681891, SysSize 73311552
< 0 1.379556 2431 0 0 1164 2560 0 0 1440 13
< 0 1.379556 2237 0 0 1164 2560 0 0 1440 13
!%CIWelcome to PTC Creo Parametric 3.0.
! Message Dialog: Warning
!               : Creo Toolkit registry file C:\Program Files\KeyShot5 Floating\Plugins\Creo 64bit\protk.dat:
!               :  application 'KeyShot5' failed to start; see trailfile for details.
< 0 1.376000 2237 0 0 1161 2560 0 0 1440 13
~ FocusIn `UI Message Dialog` `ok`
~ FocusIn `UI Message Dialog` `ok`
~ Activate `UI Message Dialog` `ok`
! Message Dialog: Warning
!               : Startup of application "KeyShot5" failed.
~ Activate `UI Message Dialog` `UI Message Dialog`
~ Activate `UI Message Dialog` `ok`
~ Close `SA_BROWSER_WELCOME_SCREEN` `SA_BROWSER_WELCOME_SCREEN`
~ Minimize `main_dlg_cur` `main_dlg_cur`
~ Restore `main_dlg_cur` `main_dlg_cur`
~ Resize `main_dlg_cur` `main_dlg_cur` 4 0.000000 0.000000 49.812370 27.241140
~ Close `main_dlg_cur` `main_dlg_cur`
!Command ProCmdOSExit was pushed from the software.
! Message Dialog: Warning
!               : PTC Creo Parametric will terminate and any unsaved work will be lost.
!               : Do you really want to exit?
~ FocusIn `UI Message Dialog` `yes`
~ Activate `UI Message Dialog` `yes`
!End of Trail File
-------------------------------------------------------------------------------------

my OS : Windows 8.1 Pro 64bit
Thanks
Title: Re: same Trouble...with KS 5 plugin for Creo 3.0 -Windows 8.1 Pro 64bit. Any update?
Post by: Sean on October 31, 2014, 05:52:28 AM
Yeah, the 3.0 plugin simply doesn't work under Windows 8 for Creo 3. This has been fixed, and there's a new version of the plugin that's being tested internally and will be out very soon. If your need for the plugin is particularly critical, you might request early access by going through support@luxion.com, but be aware that it is still under testing.
Title: Re: same Trouble...with KS 5 plugin for Creo 3.0 -Windows 8.1 Pro 64bit. Any update?
Post by: thomasteger on November 04, 2014, 01:17:35 PM
Just posted the update. Download here (http://www.keyshot.com/install/plugins/creo/keyshot5_creo3_64_plugin_3.1.7.exe).