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Title: Suddenly Keyshot shows 0 cores
Post by: gauravs on January 26, 2015, 10:42:53 PM

Hi everyone,

i am using a core2 machine and using Keyshot from more than 6 months. Everything was working smoothly. Due to some window files corruption i need to install the window again. But after installing new window i noticed that keyshot is not running smoothly and slow. I also noticed that now it shows 0 CPU cores which is not true. Before installing windows it was showing 2 cores. I reinstall Keyshot two times. But no luck. Can someone please help me in this matter how can it be resolved.

Title: Re: Suddenly Keyshot shows 0 cores
Post by: Rex on January 27, 2015, 08:43:04 AM

Hi gauravs,

What exactly are you referring to when you say "It shows 0 CPU cores"?

Title: Re: Suddenly Keyshot shows 0 cores
Post by: gauravs on January 27, 2015, 09:30:17 PM

Hi Rex,

Thanks for your help. I m attaching a snapshot. Please have a look. As you can see Keyshot in my system shows 0 cores. Previously it was 2.

Title: Re: Suddenly Keyshot shows 0 cores
Post by: Rex on January 28, 2015, 07:24:31 AM

What are the specs of your OS, machine and cpu? Is it hyperthreaded? I suggest contacting support@luxion.com to help you troubleshoot the issue.

Thanks,
Rex

KeyShot Forum

Technical discussions => General discussion => Topic started by: gauravs on January 26, 2015, 10:42:53 PM