Support Archive

[KNOWN ISSUE] KeyShot hangs or stops responding.

Started by Francisco

Replies: 0
Views: 12,156

May 01, 2019, 04:28:40 PM
by Francisco

[Trending] Why is KeyShot using 100% of my CPU?

Started by Ian Reymond

Replies: 0
Views: 10,602

May 16, 2019, 03:14:58 PM
by Ian Reymond

[Trending] Can I create deformable animations in KeyShot?

Started by Bruno F

Replies: 0
Views: 8,447

May 15, 2019, 02:10:54 PM
by Bruno F

KeyShot 9 GPU Driver Information and Known Issues

Started by DerekCicero

Replies: 0
Views: 10,382

November 05, 2019, 11:19:19 AM
by DerekCicero

[READ ME] How to post your questions on this board

Started by Bruno F

Replies: 0
Views: 7,504

May 31, 2019, 11:21:50 AM
by Bruno F

KSv7 realtime window: images are soft/blurred.

Started by jhiker

Pages1 2 3

Replies: 44
Views: 20,011

September 18, 2017, 10:46:07 AM
by Furniture_Guy

White spot with lights

Started by BenG075

Pages1 2 3

Replies: 40
Views: 46,141

February 14, 2017, 11:26:24 AM
by Chad Holton

Import scale preset/controls please

Started by idesignstuff

Pages1 2 3

Replies: 36
Views: 22,208

March 27, 2012, 07:16:42 PM
by guest84672

Unable to import .alembic file in Keyshot. What to do?

Started by brahmzxc

Pages1 2 3

Replies: 33
Views: 23,841

June 21, 2019, 11:18:52 AM
by brahmzxc

Keyshot 5 or 6 screen freezing

Started by neroz

Pages1 2 3

Replies: 33
Views: 22,680

September 04, 2016, 01:27:01 AM
by Brad Stebbing

KEYSHOT 5 PROBLEMS WITH 'AMD' CHIPS? cant assign materials

Started by tom123456789

Pages1 2

Replies: 25
Views: 18,545

June 30, 2014, 07:25:39 AM
by warrent

shadow color/transparency

Started by andy.engelkemier

Pages1 2

Replies: 25
Views: 19,040

October 19, 2016, 11:27:31 AM
by andy.engelkemier

Keyshot 7 Network Renderer - Error This Packet type should not be forwarded

Started by Mario Stockinger

Pages1 2

Replies: 24
Views: 8,962

August 17, 2017, 02:48:31 AM
by DriesV

Network Rendering - GI & region rendering (?) issues

Started by ahoerl

Pages1 2

Replies: 24
Views: 12,637

December 08, 2016, 06:08:10 AM
by APankow

stripe artifact help

Started by ultima

Pages1 2

Replies: 22
Views: 13,041

May 18, 2017, 12:25:41 AM
by designklitzsche

Render times when Mac is inactive

Started by BJT_DAVE

Pages1 2

Replies: 20
Views: 12,164

April 17, 2019, 04:20:47 PM
by Bruno F

Crash when rendering to TIFF

Started by erlandsen

Pages1 2

Replies: 19
Views: 13,986

November 23, 2011, 06:19:35 AM
by minghao0303

Depth Pass not rendering out properly

Started by blessid

Pages1 2

Replies: 18
Views: 13,136

May 08, 2015, 09:46:33 AM
by blessid

Clear plastics don't let diffuse colors through...sometimes

Started by Peter H

Pages1 2

Replies: 17
Views: 12,116

December 05, 2017, 05:54:35 AM
by Peter H

Ver 3 crashes when environments load

Started by Ed

Pages1 2

Replies: 17
Views: 10,662

December 23, 2011, 12:47:14 PM
by guest84672

Black Spots on Model

Started by MosaDawas

Pages1 2

Replies: 16
Views: 12,619

July 01, 2014, 12:24:47 PM
by MosaDawas

Cant open or import

Started by nurbs28

Pages1 2

Replies: 16
Views: 11,525

November 30, 2011, 01:02:02 PM
by KeyShot

Picking 'Save' from File menu or Ctrl+S sometimes not saving!

Started by DriesV

Pages1 2

Replies: 15
Views: 8,891

October 20, 2014, 03:41:29 PM
by Speedster

Crash after Duplicate/Select

Started by maymay

Pages1 2

Replies: 15
Views: 10,156

February 01, 2014, 05:47:11 AM
by Speedster

Real Bump mapping

Started by Gavrik

Pages1 2

Replies: 15
Views: 9,947

March 04, 2013, 05:48:45 AM
by guest84672

KS5.1 Running Slow and Creating Huge Files

Started by NormanHadley

Pages1 2

Replies: 15
Views: 9,977

March 09, 2015, 10:49:13 PM
by NormanHadley

Keyshot for zBrush. Out of memory crashes.

Started by Hellborn

Pages1 2

Replies: 15
Views: 16,865

February 20, 2015, 09:27:59 AM
by Hellborn

KeyShot 6 - Very Disappointed (Rounded Edge Feature/Performance) - FIXED!

Started by thefonzzz

Pages1 2

Replies: 15
Views: 11,714

August 03, 2016, 07:44:40 AM
by thefonzzz

ZB 2 KS - Cant import texture maps

Started by Jesse.Art

Pages1 2

Replies: 15
Views: 11,870

November 18, 2016, 05:11:25 AM
by P.O.

Cant change file type when after rendering a 32 bit depth pass

Started by Sandy

Replies: 14
Views: 9,027

February 14, 2014, 01:55:24 PM
by Rex

[RESOLVED] How to change the axis movement?

Started by brahmzxc

Replies: 14
Views: 8,955

June 06, 2019, 10:39:47 PM
by brahmzxc

Texture scales wildly out

Started by NormanHadley

Replies: 14
Views: 8,647

July 18, 2013, 09:57:57 AM
by Chad Holton

Renderimages come with lightgrey frame

Started by Breve

Replies: 14
Views: 6,946

September 21, 2016, 06:38:17 AM
by Niko Planke

Geometry Editor - Object appears too far away

Started by theAVator

Replies: 14
Views: 12,136

September 21, 2017, 10:08:21 AM
by PixelPusher

Skin Material issue in Keyshot 7 (EDIT : SOLVED)

Started by hansolocambo

Replies: 14
Views: 7,092

October 20, 2017, 10:38:23 AM
by guest84672

KeyShot scene preview shell extension

Started by Despot

Replies: 14
Views: 8,809

July 29, 2013, 12:12:35 PM
by Ruckus

sRGB Keyshot doesn't match sRGB Photoshop (and more issues)

Started by monitorhero

Replies: 14
Views: 6,796

May 26, 2018, 10:29:53 AM
by DMerz III

Fade Animation still doesnt act correctly when using Interior Mode

Started by Lei

Replies: 13
Views: 7,764

June 14, 2018, 01:21:35 AM
by Lei

Rounded Edges Broken

Started by Seth Richardson

Replies: 13
Views: 10,579

August 29, 2017, 08:59:16 AM
by Seth Richardson

Keyshot and cloud integration

Started by Laurence

Replies: 13
Views: 11,891

September 08, 2016, 05:56:08 AM
by Niko Planke

Flat faces missed off in NURBS mode

Started by NormanHadley

Replies: 13
Views: 7,356

May 11, 2016, 03:07:01 AM
by LayC42

Problems and Bugs while Importing Geometry

Started by Varaga

Replies: 13
Views: 11,488

May 07, 2015, 03:55:45 AM
by guest84672

After deleting objects, they remain in the file.

Started by sethcshort

Replies: 13
Views: 8,959

December 01, 2016, 09:32:24 AM
by sethcshort

It is impossible for me to open my file after the crash ...

Started by fario

Replies: 13
Views: 11,490

April 10, 2013, 02:52:52 AM
by Morten Kristensen

Scale Scale Scale

Started by m2tts

Replies: 13
Views: 11,391

January 09, 2012, 12:05:29 PM
by Robb63

Keyshot 6.2 Duplicating Crash

Started by revvels

Replies: 12
Views: 6,681

July 19, 2016, 06:19:23 AM
by Chad Holton

Scene part/material search function does not work properly

Started by Towel

Replies: 12
Views: 7,513

February 16, 2017, 12:19:42 PM
by guest84672

Keyshot 2 Rants

Started by JTrusty

Replies: 12
Views: 11,381

June 12, 2010, 09:01:05 AM
by guest84672

this can't be right??

Started by eric

Replies: 12
Views: 10,289

June 22, 2010, 12:47:58 PM
by guest84672

Ground shadows problem

Started by DBKeyshot

Replies: 12
Views: 11,308

July 31, 2010, 07:29:56 AM
by guest84672

GI cache bug

Started by andy.engelkemier

Replies: 12
Views: 9,081

June 10, 2014, 12:20:04 PM
by Rex

lights do not work

Started by rtyer

Replies: 12
Views: 8,844

May 30, 2017, 06:15:29 AM
by Will Gibbons

PAUSED Real Time Window

Started by germannick

Replies: 12
Views: 9,370

December 09, 2018, 11:03:19 PM
by germannick

import rhino bug - block instances

Started by andy.engelkemier

Replies: 12
Views: 9,986

April 12, 2011, 02:48:18 PM
by guest84672

Unable to save new materials in Keyshot 6

Started by Greg_R

Replies: 12
Views: 12,559

March 23, 2016, 07:42:44 AM
by Chad Holton

Cloud login and download

Started by Eugen Fetsch

Replies: 11
Views: 12,058

January 09, 2017, 09:06:37 AM
by monson67

Render queue kicks jobs

Started by Eric Summers

Replies: 11
Views: 8,458

January 22, 2019, 07:04:11 AM
by Eric Summers

[RESOLVED] CRASH to blue screen KS 7/8 and Windows 10

Started by DetroitVinylRob

Replies: 11
Views: 12,841

July 10, 2019, 01:10:58 PM
by mattjgerard

"Failed reading input file" when rendering through queue

Started by sethcshort

Replies: 11
Views: 8,832

September 07, 2016, 01:29:20 PM
by guest84672

Keyshot shut down when...

Started by Francois KALIFE

Replies: 11
Views: 7,320

May 08, 2012, 01:38:24 PM
by RoyWingspan

why keyshot7 can not connected to HDR lightstudio?

Started by lloyed

Replies: 11
Views: 10,024

October 05, 2017, 05:11:53 PM
by guest84672

keyshot crashes on bumpmapping

Started by schneich

Replies: 11
Views: 5,922

October 09, 2015, 09:12:18 AM
by Chad Holton

Crash when browsing files

Started by MiniTigress

Replies: 11
Views: 6,924

September 03, 2016, 06:44:47 AM
by guest84672

Rhino plugin does not preserve rhino materials correctly

Started by Peter H

Replies: 11
Views: 5,279

December 06, 2016, 01:05:22 PM
by Peter H

Animation Issues

Started by OK

Replies: 11
Views: 9,086

January 22, 2015, 07:12:14 AM
by Rex

[RESOLVED] CS9 materials/label problem

Started by MM46

Replies: 11
Views: 8,331

December 10, 2019, 12:26:12 PM
by INNEO_MWo

[RESOLVED]Render Noise in Translucent Materials

Started by lennjamin

Replies: 11
Views: 9,253

January 28, 2020, 12:09:27 PM
by Justin A

Cannot download materials from the Keyshot Cloud

Started by verityaudio

Replies: 11
Views: 8,381

March 27, 2017, 11:51:41 PM
by Niko Planke

KS3: When will SolidWorks importer be fixed?

Started by Speedster

Replies: 11
Views: 7,989

February 14, 2012, 07:49:57 AM
by itsterril

Keyshot 3.1.26 is not opening

Started by cadman3

Replies: 10
Views: 8,996

March 19, 2012, 05:34:27 AM
by mherringer

Cores overheating and fans running like crazy

Started by chrisb

Replies: 10
Views: 8,500

January 16, 2018, 10:03:53 AM
by mattjgerard

A strange dark dot on the HDR screen

Started by AlexBBM

Replies: 10
Views: 5,444

June 30, 2018, 04:06:10 AM
by AlexBBM

KS 6 Beta - uses all memory, renders slow, crashes computer

Started by theAVator

Replies: 10
Views: 9,965

October 25, 2015, 08:49:49 AM
by Will Gibbons

Replace label without resizing?

Started by mattjgerard

Replies: 10
Views: 9,198

September 05, 2019, 12:46:23 PM
by mattjgerard

Realtime View Freezing

Started by Paul Lang

Replies: 10
Views: 6,336

February 06, 2019, 09:09:43 AM
by Paul Lang

Why can't I import This Smaller BIP file into The Larger One?

Started by SteveRocks

Replies: 10
Views: 5,490

September 29, 2014, 12:55:32 AM
by SteveRocks

Keyshot 5 / Server 2012 R2 refusing to load

Started by jdj522

Replies: 10
Views: 5,847

November 12, 2014, 11:25:01 AM
by jdj522

Rendering window issue

Started by guest83783

Replies: 10
Views: 8,807

July 08, 2015, 02:04:04 PM
by mikeeperez

2.2 is slower?

Started by andy.engelkemier

Replies: 10
Views: 8,841

February 07, 2011, 02:07:00 PM
by andy.engelkemier

proxy not working?

Started by andy.engelkemier

Replies: 10
Views: 9,370

February 22, 2011, 04:44:17 PM
by andy.engelkemier

Architecture board please

Started by V_Arch

Replies: 10
Views: 12,924

March 02, 2011, 06:49:43 AM
by guest84672

KS7 Windows 10 - UV mapping issue

Started by tomlai

Replies: 10
Views: 7,070

April 25, 2018, 11:31:18 PM
by tomlai

PSD Preview macOS

Started by PeterSwift

Replies: 10
Views: 5,626

February 02, 2018, 12:09:53 PM
by mattjgerard

Render video output with Alpha Channel

Started by brahmzxc

Replies: 10
Views: 11,678

July 25, 2019, 06:36:42 AM
by theAVator

2.2 Crashes on material adjust

Started by JAKiii

Replies: 10
Views: 8,815

July 07, 2011, 09:10:28 AM
by trey182

Black screen, I see my model only for a few sec, Please help me

Started by mwaczkowska

Replies: 10
Views: 11,898

May 24, 2012, 11:38:18 AM
by mwaczkowska

Cameras

Started by m2tts

Replies: 10
Views: 7,060

March 07, 2014, 05:57:58 AM
by edwardo

Keyshot 7 messing up old scenes

Started by monitorhero

Replies: 10
Views: 4,672

May 21, 2018, 01:23:08 AM
by monitorhero

import geometry - update geometry doesn't work if you have new grouping

Started by wayneheim

Replies: 10
Views: 9,875

August 04, 2016, 03:09:15 PM
by sethcshort

Limited Render Output Resolution

Started by trey182

Replies: 10
Views: 17,726

November 17, 2011, 07:45:49 AM
by Zander85

Camera distance jumps to extreme value - model disappears

Started by theAVator

Replies: 10
Views: 8,103

January 04, 2016, 04:19:48 PM
by kirk2345

Move texture tool greyed out in Keyshot 7

Started by joebie

Replies: 10
Views: 8,074

December 10, 2017, 05:17:21 PM
by krembo99

[RESOLVED] Keyshot8 takes extraordinarily long time to queue render

Started by theAVator

Replies: 10
Views: 11,269

April 17, 2019, 04:48:58 PM
by Bruno F

Export with separate bodies

Started by simdabb

Replies: 10
Views: 11,223

October 22, 2016, 09:07:50 AM
by simdabb

COPY PART TO ANOTHER SCENE TEXTURE MOVES

Started by mertmg

Replies: 10
Views: 6,343

June 03, 2016, 04:21:59 AM
by mertmg

Please improve Plugins!

Started by PeterSwift

Replies: 9
Views: 4,547

November 30, 2018, 04:46:16 AM
by danielsweitzer@mac.com

issue - layer unhiding tree

Started by andy.engelkemier

Replies: 9
Views: 6,978

September 15, 2016, 02:30:59 PM
by bdesign

Model Disappears when enabling nurbs mode

Started by oderuntz

Replies: 9
Views: 8,389

March 10, 2016, 12:17:05 PM
by Chad Holton

Environment changes at random?

Started by maf1909

Replies: 9
Views: 5,862

July 29, 2016, 07:29:21 AM
by maf1909

HDRI editor problem

Started by Ukaszsz

Replies: 9
Views: 6,756

February 26, 2017, 01:53:21 PM
by LayC42

SolidWorks Files Not Loading

Started by degruch

Replies: 9
Views: 11,701

August 28, 2017, 01:09:06 PM
by Zasher@spectas.global

Deleted folder?!?

Started by Eric Summers

Replies: 9
Views: 5,772

July 03, 2018, 01:09:53 PM
by Eric Summers

losing my color schemes when I import

Started by WILLIAM-BOYCE

Replies: 9
Views: 5,569

December 11, 2014, 03:46:46 AM
by WILLIAM-BOYCE

Issue with labels and DOF

Started by dlap4229

Replies: 9
Views: 5,112

November 13, 2018, 09:55:12 AM
by Will Gibbons

Mapping tool not active

Started by Clausj

Replies: 9
Views: 7,458

February 16, 2015, 11:23:50 PM
by Joske@WEMO

BIG FAT BUG! New screenshots overwrite previous

Started by Clausj

Replies: 9
Views: 6,069

February 08, 2019, 06:14:57 AM
by Clausj

Keyshot 8 is not able to save .bip files

Started by MR.R

Replies: 9
Views: 20,138

April 18, 2019, 09:22:49 AM
by Bruno F

Import NURBS problem

Started by lweisz

Replies: 9
Views: 7,386

March 30, 2015, 12:18:13 AM
by soren

bug after updating osx mavericks 10.9.4

Started by slash

Replies: 9
Views: 5,914

July 14, 2014, 09:51:00 AM
by br3ttman

(RESOLVED!) KS7 .434 missing most "Add Geometry" models

Started by Speedster

Replies: 9
Views: 6,545

August 08, 2017, 12:44:50 PM
by guest84672

memory

Started by PhilippeV8

Replies: 9
Views: 6,003

September 11, 2012, 12:31:07 AM
by swashbuckler

The rendering process is somehow strange.

Started by Nexus

Replies: 9
Views: 4,962

January 05, 2018, 12:47:58 AM
by LayC42

Flickering and pixilated textures in animation

Started by germannick

Replies: 9
Views: 6,617

November 06, 2017, 10:42:44 AM
by theAVator

Keyshot 5 Rendering Issues

Started by timdiaz3d

Replies: 9
Views: 8,780

September 11, 2014, 04:53:20 AM
by ThePope

KS9 / Gpu rendering and render layers doesnt work

Started by Andrew_G

Replies: 9
Views: 8,855

November 14, 2019, 12:55:45 PM
by Eugen Fetsch

Keyshot 5 hangs on startup in Win 8.1, starts eventually.

Started by sdesaulles

Replies: 9
Views: 7,503

November 18, 2015, 07:24:19 AM
by sdesaulles

Flickering in animation

Started by dalejsmith

Replies: 9
Views: 6,944

December 07, 2017, 02:21:57 PM
by Will Gibbons