Support Archive

Crashes laptop with dual monitors

Started by dburnett74

Replies: 4
Views: 4,158

March 25, 2014, 07:37:59 AM
by dburnett74

Crashes on exit

Started by guest721

Replies: 2
Views: 6,122

July 12, 2010, 12:13:09 PM
by guest721

Crashes on File/Open

Started by JAKiii

Replies: 1
Views: 5,751

July 12, 2010, 12:04:51 PM
by guest84672

Crashes when opening the Library window

Started by tori.schechinger

Replies: 1
Views: 3,879

June 18, 2012, 12:04:09 AM
by KeyShot

Crashing bug Keyshot 5.0.99

Started by quigley

Replies: 4
Views: 5,174

July 25, 2014, 02:15:27 AM
by jhiker

Crashing unresolved

Started by BoatTech

Replies: 6
Views: 6,186

April 23, 2015, 10:27:16 PM
by guest84672

Crashing when saving a (edited) material

Started by Andor

Replies: 4
Views: 4,523

February 10, 2015, 05:25:48 AM
by guest84672

Creating Model Sets Crashes

Started by Robb63

Replies: 2
Views: 3,824

December 02, 2018, 06:22:16 PM
by sadams

Creo 4.0 plugin crash with longer filenames

Started by Dan Wolf

Replies: 0
Views: 3,271

April 25, 2018, 05:40:19 AM
by Dan Wolf

Creo Plugin startup issue

Started by millerrh

Replies: 7
Views: 13,607

June 01, 2017, 02:51:39 PM
by Dan Wolf

CREO sweeps not transferring to KS9?

Started by theAVator

Replies: 6
Views: 6,867

February 04, 2020, 07:35:11 AM
by theAVator

Cropped UI - No Access To Top Bar

Started by LeggoMahEggo

Replies: 1
Views: 3,805

December 27, 2017, 08:14:15 AM
by Will Gibbons

Curvature & Occlusion preview doesnt work on GPU

Started by Andrew_G

Replies: 1
Views: 6,332

February 12, 2020, 02:43:42 AM
by Sune

Curved Glazing creates Clipping to objects behind

Started by mariomarimba

Replies: 8
Views: 6,193

January 12, 2016, 05:44:42 AM
by Niko Planke

custom hdz environments bug

Started by andy.engelkemier

Replies: 3
Views: 4,269

July 22, 2014, 07:10:18 AM
by andy.engelkemier

Custom HDZ from HDRI editor, saved, but when reloaded, some pins are missing.

Started by DMerz III

Replies: 2
Views: 4,914

November 19, 2014, 11:56:01 AM
by Rex

Custom Image sizes not working as I would expect

Started by Artbot

Replies: 3
Views: 6,064

July 01, 2016, 02:20:12 PM
by sethcshort

Custom Naming options in 9.1

Started by mattjgerard

Replies: 4
Views: 7,250

February 13, 2020, 09:15:58 AM
by mattjgerard

Custom render mode - Send to Network not possible - Error Cant use Max.Rend.Time

Started by Mario Stockinger

Replies: 1
Views: 3,695

October 10, 2017, 10:18:40 PM
by Mario Stockinger

Customized Lighting Setup does not save out

Started by designgestalt

Replies: 2
Views: 3,674

October 12, 2017, 03:55:57 PM
by guest84672

Cutaway issue

Started by JasonM1972

Replies: 1
Views: 7,019

November 14, 2018, 01:10:49 PM
by Rex

Cylinders from Rhino show up funny on keyshot

Started by meaghanparis

Replies: 3
Views: 4,074

July 17, 2015, 02:49:11 AM
by Arnaud

Decals from SolidWorks not rendering

Started by Aleyo

Replies: 8
Views: 7,640

June 23, 2018, 03:45:07 PM
by TGS808

Default Camera Focal length/Perspective.

Started by HaroldL

Replies: 3
Views: 5,071

March 19, 2018, 10:21:52 PM
by INNEO_MWo

Default program problem

Started by Orhun Unal

Replies: 6
Views: 4,199

November 13, 2018, 09:20:42 AM
by DMerz III

Delete Key

Started by maymay

Replies: 0
Views: 4,147

April 26, 2013, 01:03:31 PM
by maymay

delete render layer?

Started by andy.engelkemier

Replies: 0
Views: 3,779

October 09, 2014, 11:04:44 AM
by andy.engelkemier

Deleted "Renderings" Folder

Started by al_jot

Replies: 1
Views: 3,899

June 01, 2016, 06:04:20 AM
by Chad Holton

Deleted folder?!?

Started by Eric Summers

Replies: 9
Views: 6,052

July 03, 2018, 01:09:53 PM
by Eric Summers

Deleting camera/viewset does not free the name of the camera/viewset

Started by mikalind

Replies: 1
Views: 3,640

October 10, 2016, 10:42:10 AM
by Rex

Deleting materials on the Keyshot Cloud

Started by Despot

Replies: 2
Views: 3,693

July 25, 2014, 10:33:54 PM
by Despot

Depth map exr not working?

Started by andy.engelkemier

Replies: 1
Views: 9,310

June 10, 2015, 08:28:52 AM
by andy.engelkemier

depth map fail in large scale models

Started by dalejsmith

Replies: 4
Views: 5,025

August 21, 2013, 06:20:54 PM
by Chad Holton

Depth of Field: Select "Point of Focus" button not working

Started by DMerz III

Replies: 9
Views: 9,102

July 07, 2016, 08:59:22 AM
by DetroitVinylRob

Depth pass "Could not complete..."

Started by rodo3d

Replies: 2
Views: 4,047

September 09, 2014, 03:44:03 AM
by Chad Holton

Depth Pass Exposure Artifacts

Started by cjwidd

Replies: 3
Views: 3,595

February 17, 2018, 11:45:56 AM
by cjwidd

Depth Pass not rendering out properly

Started by blessid

Pages1 2

Replies: 18
Views: 13,484

May 08, 2015, 09:46:33 AM
by blessid

Despite saving my keyshot didn't save, can you help?

Started by rr299

Replies: 1
Views: 4,849

July 02, 2014, 12:42:55 PM
by TpwUK

Detected Incorrect Display Aspect Ratio?

Started by BenjiManCan

Replies: 3
Views: 5,100

August 06, 2016, 10:03:49 AM
by NM-92

Difference result between screenshot & final render

Started by bronson

Replies: 5
Views: 4,794

November 04, 2014, 04:40:37 PM
by bronson

Differences between single render and queued render?

Started by guillaume_lw

Replies: 0
Views: 3,469

May 25, 2017, 06:18:53 AM
by guillaume_lw

different light intensity (environment) with ground shadow on/off

Started by LayC42

Replies: 5
Views: 5,590

May 26, 2016, 02:08:16 PM
by Will Gibbons

Different Outputs from Realtime vs Renderer, Gaps in Textures, Material problems

Started by ddolezal

Replies: 3
Views: 4,248

February 12, 2015, 09:00:49 AM
by KeyShot

Different render resolutions lead to completely different look of textures

Started by ddolezal

Replies: 4
Views: 5,541

February 12, 2015, 02:23:28 PM
by guest84672

Disappearing parts after splitting parts using Edit Geometry

Started by Lars

Replies: 3
Views: 8,405

March 04, 2020, 08:41:35 AM
by mattjgerard

Disappearing parts after splitting parts using Edit Geometry

Started by monson67

Replies: 8
Views: 6,672

April 17, 2019, 04:33:29 PM
by Ian Reymond

disappearing parts reopening .bip file

Started by interpolantics

Replies: 4
Views: 4,462

February 18, 2016, 06:40:08 AM
by interpolantics

Disappointed with lack of response from Luxion support

Started by jhiker

Replies: 7
Views: 6,202

September 19, 2012, 08:54:53 AM
by Brandon Davis

Disconnection problems with Network Rendering 6.2

Started by Nicklas Holmgren

Replies: 1
Views: 5,532

October 10, 2016, 07:09:57 AM
by Nicklas Holmgren

Displacement issue

Started by Hask

Replies: 2
Views: 3,989

October 09, 2018, 11:59:04 PM
by Hask

Displacement mapping from Zbrush

Started by wayneheim

Replies: 0
Views: 6,282

December 06, 2019, 10:13:29 AM
by wayneheim

Displacement Maps do not render when using Network Render

Started by monson67

Replies: 1
Views: 3,360

November 30, 2018, 07:21:36 PM
by KeyShot

Displacement/mesh Reloading

Started by PeterSwift

Replies: 1
Views: 3,897

December 11, 2018, 06:24:42 AM
by mattjgerard

DOF setting creates brighter renders...

Started by vijo

Replies: 1
Views: 3,312

June 25, 2014, 10:26:42 AM
by andy.engelkemier

dolly in ortographic view doesn't work

Started by sortik

Replies: 0
Views: 3,816

September 04, 2018, 01:47:48 AM
by sortik

Downloading from Keyshot cloud starts another instance of Keyshot

Started by DanM

Replies: 2
Views: 3,520

January 12, 2018, 12:02:25 PM
by DanM

Downward facing surfaces stay black

Started by RRIS

Replies: 3
Views: 4,701

April 11, 2018, 11:41:12 AM
by DMerz III

Drag and drop Textures on material Graph

Started by Vini.longo

Replies: 2
Views: 3,948

May 08, 2018, 05:19:06 AM
by Vini.longo

Dragging Lights to Scene Tree Buggy

Started by Ed

Replies: 0
Views: 4,201

August 02, 2013, 11:21:41 AM
by Ed

Dragging objects between groups in hierarchy randomizes their order.

Started by sethcshort

Replies: 0
Views: 3,365

July 05, 2016, 03:49:54 PM
by sethcshort

duplicate hidden bug

Started by PeterSwift

Replies: 0
Views: 3,377

March 15, 2017, 05:14:30 AM
by PeterSwift

Duplicate only works on top level of scene tree...

Started by idesignstuff

Replies: 3
Views: 4,508

November 15, 2012, 12:46:07 AM
by DriesV

DuPont Keyshot Material Download Problem

Started by Despot

Replies: 1
Views: 4,742

October 30, 2012, 10:28:20 AM
by guest84672

edge shadow rendered orange

Started by joseph

Replies: 2
Views: 3,975

June 23, 2018, 02:46:38 PM
by joseph

Email settings in network render Master

Started by philw

Replies: 1
Views: 3,733

May 08, 2017, 03:52:01 PM
by Morten Kristensen

Emissive invisible - not completely

Started by andy.engelkemier

Replies: 3
Views: 5,655

April 17, 2019, 05:05:28 PM
by Bruno F

Emissive Lights disappear after adding Geometry

Started by WILLIAM-BOYCE

Replies: 3
Views: 4,447

December 29, 2014, 04:09:35 AM
by WILLIAM-BOYCE

Entirely Black Window

Started by GMSTOLTZ

Replies: 5
Views: 4,806

December 05, 2018, 07:39:35 AM
by Niko Planke

Environment changes at random?

Started by maf1909

Replies: 9
Views: 6,120

July 29, 2016, 07:29:21 AM
by maf1909

Environment resizing in import of object Keyshot 9

Started by Paul Lang

Replies: 3
Views: 6,880

December 18, 2019, 09:48:09 AM
by Justin A

Environment Saving with Scene? (KS4)

Started by CAClark

Replies: 2
Views: 5,000

April 03, 2013, 03:11:47 AM
by Despot

Environment size affects camera clipping distance inside geometry view

Started by Peticel

Replies: 4
Views: 5,803

April 17, 2019, 05:05:11 PM
by Bruno F

Error 0xc000007b

Started by ilmecca

Replies: 1
Views: 6,847

February 10, 2016, 10:51:55 AM
by Eron

Error loading bip file

Started by cw176

Replies: 4
Views: 6,257

June 04, 2013, 08:12:47 AM
by KeyShot

Error Material cloud download

Started by Mariobj

Replies: 1
Views: 3,894

July 24, 2018, 05:39:37 AM
by Patrick Kath

Error message at startup of KS 2.0.46 floating

Started by DonChunior

Replies: 2
Views: 6,468

July 20, 2010, 04:55:08 AM
by DonChunior

Errors in Keyshot 7 - Fixed, see post five.

Started by MealeaYing

Replies: 6
Views: 10,094

September 06, 2017, 11:12:11 PM
by satrius

Every time I move a label, its rotation resets.

Started by eobet

Replies: 6
Views: 5,083

September 24, 2017, 08:44:40 PM
by tomlai

Export .obj Problem

Started by loscuras2

Replies: 3
Views: 5,033

November 30, 2016, 12:38:32 PM
by richardfunnell

Export with separate bodies

Started by simdabb

Replies: 10
Views: 11,492

October 22, 2016, 09:07:50 AM
by simdabb

Exporting as an .obj to C4D

Started by AngelaD

Replies: 4
Views: 8,518

June 19, 2019, 02:16:52 PM
by AngelaD

EXR issues

Started by LM6

Replies: 1
Views: 6,490

January 28, 2020, 11:50:58 AM
by Francisco

EXR issues - Color background changes + jagged edges

Started by PeterSwift

Replies: 4
Views: 4,243

May 02, 2018, 02:04:23 AM
by PeterSwift

Eye Dropper Tool Not Working Outside of Keyshot Window

Started by domatibil

Replies: 4
Views: 12,366

August 22, 2019, 03:46:48 PM
by Bruno F

Fade Animation still doesnt act correctly when using Interior Mode

Started by Lei

Replies: 13
Views: 8,050

June 14, 2018, 01:21:35 AM
by Lei

Fade cloudy plastic animation

Started by PeterSwift

Replies: 2
Views: 3,620

April 16, 2018, 11:59:42 AM
by PeterSwift

Failure importing solidworks sub assemblies

Started by AndrewS

Replies: 1
Views: 4,523

September 09, 2013, 04:40:12 PM
by AndrewS

fatal crash due to luxrender.so.. HELP PLEASE!

Started by xjuniory

Replies: 1
Views: 10,356

November 21, 2010, 06:28:42 AM
by guest84672

fbx animation problem

Started by joseph kim

Replies: 3
Views: 5,255

December 27, 2016, 12:02:47 PM
by joseph kim

FBX import crashes Keyshot 7.1 / works fine with Keyshot 6.3.19

Started by rod

Replies: 1
Views: 3,741

September 20, 2017, 01:29:04 PM
by guest84672

FBX import displacing model parts

Started by koen

Replies: 2
Views: 3,938

September 19, 2016, 07:21:43 AM
by koen

Feature request - Save Visible or Save Selected, kb shortcut for Collapse all

Started by Peticel

Replies: 3
Views: 3,967

September 10, 2018, 01:18:46 AM
by Peticel

File becomes corrupt when any part is duplicated

Started by monson67

Replies: 6
Views: 4,700

November 30, 2016, 08:49:12 AM
by Chad Holton

Files constantly corrupting!

Started by Arin

Replies: 1
Views: 5,202

September 26, 2016, 11:09:35 PM
by alehnhar

final tiff is just white

Started by techdoku

Replies: 0
Views: 4,144

October 07, 2012, 10:13:12 PM
by techdoku

FIXED with latest version (6.2.85): Memory fills up when rendering via the queue

Started by sethcshort

Replies: 4
Views: 5,733

July 01, 2016, 02:08:31 PM
by sethcshort

Flat faces missed off in NURBS mode

Started by NormanHadley

Replies: 13
Views: 7,607

May 11, 2016, 03:07:01 AM
by LayC42

Flickering and pixilated textures in animation

Started by germannick

Replies: 9
Views: 6,869

November 06, 2017, 10:42:44 AM
by theAVator

Flickering in animation

Started by dalejsmith

Replies: 9
Views: 7,219

December 07, 2017, 02:21:57 PM
by Will Gibbons

Flickering on Saves

Started by Robb63

Replies: 2
Views: 4,063

October 06, 2017, 11:11:24 AM
by ieatfish

Flickering Shadow Issue Please Help!!

Started by deepkick87

Replies: 6
Views: 6,513

September 06, 2016, 10:46:34 PM
by deepkick87

floating license quitting

Started by cadjockey

Replies: 0
Views: 4,297

September 09, 2013, 10:01:28 AM
by cadjockey

Floating licensing error.... unable to release license

Started by mhocking

Replies: 2
Views: 5,990

February 23, 2017, 05:25:18 AM
by mhocking

Forum improvement suggestion

Started by oberfett

Replies: 1
Views: 3,365

June 14, 2014, 04:51:32 AM
by thomasteger

Forum LIKE Button

Started by Don Cheke

Replies: 0
Views: 6,188

January 28, 2020, 12:26:12 PM
by Don Cheke

Forum Posting Security Words Are Difficult to Use

Started by br3ttman

Replies: 4
Views: 4,936

February 06, 2012, 06:33:10 PM
by br3ttman

Forum won't stay logged in

Started by ieatfish

Replies: 1
Views: 3,450

December 12, 2017, 01:14:29 PM
by Robb63

Freeze/Hang on Open Project Set Up

Started by Marty

Replies: 5
Views: 5,645

August 06, 2016, 10:15:39 AM
by Chad Holton

Freezing Computer

Started by raymonds

Replies: 3
Views: 4,403

December 01, 2016, 04:28:45 AM
by Niko Planke

Fresh Keyshot 4 installation fails to load, "Screenshot folder is invalid"

Started by cash68

Replies: 2
Views: 10,761

September 19, 2014, 08:55:36 AM
by Ruckus

Fresnel reflection issue

Started by rodelheim

Replies: 3
Views: 5,526

May 08, 2012, 11:46:05 AM
by rodelheim

Frustration with material groups

Started by quigley

Replies: 3
Views: 7,236

September 08, 2010, 06:45:41 AM
by KeyShot

full screen - restore menus

Started by andy.engelkemier

Replies: 3
Views: 7,417

September 29, 2016, 06:30:14 AM
by guest84672

Fullscreen

Started by Ryno

Replies: 2
Views: 6,763

August 19, 2013, 05:49:35 AM
by Ryno

fullscreen bug

Started by Gavrik

Replies: 2
Views: 5,703

October 05, 2012, 05:02:38 PM
by Gavrik

Fuzz Node bugg?

Started by Paul Lang

Replies: 1
Views: 6,253

December 26, 2019, 09:56:29 AM
by KeyShot

Geometry bug when importing OBJ files into Keyshot 5.0

Started by dmal

Replies: 0
Views: 3,436

October 02, 2017, 10:51:44 PM
by dmal