General FAQs

FAQs General articles

Adding Resources to KeyShot
When trying to add resources from a network location or another location on local computer to KeyShot you can follow the instructions below for your specifi...
Fri, 21 May, 2021 at 1:17 AM
Difference between Glb viewer and KeyShot real-time view
When exporting a glb file, you may notice some differences from what is seen in KeyShot. This is caused by several reasons, explained in the article below. ...
Wed, 25 Aug, 2021 at 7:07 AM
Do I need to install KeyShot Network Rendering Manager and Luxion License Server on the same computer?
No. It is not necessary to install KeyShot Network Rendering Manager and Luxion License Server (Floating) on the same computer. These two applications c...
Thu, 23 Jul, 2020 at 10:59 AM
Finding my HostName and MAC address
When needing to find your HostName and MAC address for creating a floating license or if KeyShot supports needs it to help make a license for you. Findi...
Mon, 27 Jun, 2022 at 9:03 AM
Geometry shader 'fuzz' output limited on instance keyshot
If In KeyShot you are receiving the error message there are a few things to note on this: We added a limiting parameter to Fuzz similar to max triang...
Fri, 5 Feb, 2021 at 3:28 PM
How can I import my part animations and camera animations into KeyShot?
KeyShot will import basic part and/or camera animations from certain CAD applications via direct import or plugins. Below you will find a list of support...
Thu, 26 Aug, 2021 at 6:14 AM
How can I improve KeyShot's Rendering Speed?
Your computer's CPU is what powers KeyShot's render engine. Computers with higher core counts allow KeyShot to render more tiles per second. This...
Tue, 4 Feb, 2020 at 11:50 AM
How to Download KeyShot Products
How to download KeyShot products from the keyshot.com website? Prerequisites Web browser KeyShot Cloud Account (to install and activate the licens...
Wed, 28 Feb, 2024 at 3:30 PM
KeyShot .MOV renders
As part of a transition to the 64-bit technology, Mac OS is no longer supporting the .mov (Quicktime) format. You will notice that all .mov will now be in t...
Fri, 3 Sep, 2021 at 8:03 AM
KeyShot End of Life Policy FAQ
We understand that there may be questions regarding the KeyShot End of Life Policy, and we would be happy to provide you with answers. Please find below a l...
Thu, 19 Oct, 2023 at 4:26 PM