'Cannot connect to update server - try later....'

[jhiker]

I get this message whenever I check for updates.

Anybody else see this or is it just me 

[guest84672]

You can change the server setting inside the preference dialog.

[jhiker]

You can change the server setting inside the preference dialog.

Where?
How?
To what?

[guest84672]

Preferences > Advanced > Network - talk to your IT person to see what it needs to be set to.

[caden2010]

I have exactly the same problem. Nothing has changed on my network front since using KeyShot2.

Incidentally I can check for updates on KeyShot2 perfectly OK (even though there will be no more!) it just tells me "No new version was found".

Both KeyShot 2 and 3 are set for Automatic Proxy detection.

[jhiker]

...... talk to your IT person to see what it needs to be set to.

Yeah - I did - we tried it with 'Network' set to ....
Automatic proxy detection
No proxy
HTTP
SOCKS

..but nothing worked.

Keyshot 2 will connect with 'Network' set to  Automatic proxy detection.

Do you have any further suggestions?

[guest84672]

Try again. we just restarted the Proxy server.

[caden2010]

Just tried again and I still get the same message

"Cannot connect to the update server. Please try again later"

[jhiker]

Just tried again and I still get the same message

"Cannot connect to the update server. Please try again later"

Same here.....