Keyshot 5 fails to open

[taamu]

Hi all,

I'm new to this forum. We use Solid Edge ST8 with Keyshot 5 in our company. I love Keyshot, but after getting new workstation and upgrading the OS to Windows 10, Keyshot 5 fails to open previously saved .bip-files. Sometimes it opens CAD-files when opened inside Solid Edge, but sometimes fails that too. It just stays in the initilalizing state (see attached file) and does nothing until I have to force-shut it. Even restarting my system doesn't help.

Our system:
- Windows 10 Pro
- Keyshot version 5.0.99 (For Solid Edge ST8, latest Maintenance Pack
- Dell Precision M7510, i7-6820HQ, NVidia Quadro M2000M, 16GB RAM

This is really frustrating since I often have to get renderings with different materials from the exact same camera angle and can't do that unless I can open previously saved .BIP-files.

[guest84672]

You should upgrade to the latest version of KeyShot 5. The version you are running is quite old. And since you seem to be on maintenance you should be also able to run KeyShot 6.

[taamu]

I updated Keyshot to the latest version. Now it works like a charm! Thanks for help.