KS7 extreamly slow

[germannick]

I installed KS7 (7.0.456) about a week ago and it is not working properly at all.  It is constantly crashing, every action results in a "no response" message, it is extremely slow. It doesn't matter if I want to drag an object or if I want to change any numbers. Even renaming anything takes 20 seconds and more.  It is bad enough with single images, an animation is impossible to create. This phenomenon becomes even worse after I tessellate my NURBS data. Currently the *.3dm import is buggy. *.3dm files have to be imported as NURBS and then manually tessellated. Otherwise all joined surfaces are imported as single surfaces.

I created a small test file to compare its handling (at 60% and 100% CPU usage) in KS6 and KS7 and the speed is lightning fast in KS6. My initial thought was to reinstalled KS7 (7.0.456), but no improvement.

I am running a HP Z420 Workstation, with an Intel Xeon CPU E5-1620 0 @3,60GHz with 16GB RAM and I never had and still have no issues with KS6

It would be great to get help from Keyshot directly because the German support is a disaster.

[Will Gibbons]

That does sound odd. I'd recommend emailing support@luxion.com with this information. Sorry to hear that!

[germannick]

Hi Will,

I trashed the animation and started from the beginning. The second time the file size was much smaller and the performance better.