Keyshot 7 mouse pointer display issues

Started by mykle, October 06, 2017, 01:14:18 AM

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mykle

Hi.
I have just installed the newest KS7, upgrading from KS6, and I get this really annoying issue.
The point where my clicks hit is actually offset from where the mouse pointer is. It is about half a centimeter above on my 28" 4K monitor, and abit less on the built inn 15" display.
I have tried to restart my PC without the plugable thunderbolt 3 docking station to see if that helped, but nope...
I have seen this issue on another program once before, but KS6 didnt have the bug.

I run a Dell 5510 with windows 10.

Any tips ? This is very annoying to work with :-\

petelea

I also have this issue,  also on a Dell 5510. I have found pressing the "F" key to enter full-screen mode solves it.

mykle

Hi.
I found the solution was the Intel graphics card driver.  There is a newer driver available, but its not yet approved by Dell.

The workaround was to go into nvidia control panel and force KeyShot to use the Quadro GPU (which it really should anyways).