Keyshot 7 Plugin for 3DsMax 2017 not opening!

[raffaprado]

Before it use to work fine, but now the menu it's no opening when I click! What happen? It's my 3Ds Max or the plugin had some recent update?

[flotent]

Hello,

I have a same problem.

first time its ok, but when a restart 3DS MAX the plugin does not work anymore.

Keyshot 7 / 3DS max 2017 64 bits / Win 10

Please hel us

Regard

[flotent]

look this problem in attached files :

[flotent]

Hey keyshot staff please ??

[flotent]

here is a troubleshooting solution. but the problem lies with each rebirth.

in 3DS max : Customize ==> costumize user interface ==> menu ==> reset

restart 3DSMAX, youre plugin keyshot is OK

But please, STAFF Keyshot, your plug is WRONG !!! please update a stable version

[kwaikeong1402]

Hello, keyshot...when can settle it? What is the status?