Trouble importing a Sketchup Model using the plugin?

[JoshASharp]

Hi all,

I am trying to create some interior renders for work, however they work in sketchup and even though I'm using the correct 6.3 version plugin, when I import it the viewport just goes black and you cant see anything? I've tried as an STL file too however that is saying that it 'doesn't contain 3d geometry'. Is there any other way of exporting these so I can render them inside keyshot? I'm working on Windows 10, and keyshot 6.3

Thanks

[Will Gibbons]

I could be wrong, but KeyShot 6 is getting pretty old (in software years), but I wonder if the newer version of Sketchup is still compatible with that old plugin. I have a feeling it may not be. You may need to email support@luxion.com for more information.