Does not contains 3D geometry

Pesho · May 10, 2018, 08:53:07 AM

Hi, I have tried to open a part in keyshot but getting a message saying:
Your model Does not contains 3D geometry. And I should export a polygonal data from solid work. How do I solve this problem?

I am usin keyshot 7
Solid works 2017

Eric Summers · May 10, 2018, 09:09:51 AM

Are you using 7.3.40? In earlier versions of KS7, importing geometry from SolidWorks didn't work right.

Pesho · May 10, 2018, 09:30:02 AM

No iam usin 7.2

You mean i should update it?

Eric Summers · May 10, 2018, 09:43:56 AM

Yes, try updating and see if that fixes it for you.

Pesho · May 10, 2018, 10:18:02 AM

Thanks, i Will do it and see

RRIS · September 25, 2018, 08:08:21 AM

Sorry, didn't know where else to ask this, but our office is planning to roll out SolidWorks 2018 soon. We're on the latest KS (7.3.40), should we be ok?

Eric Summers · September 25, 2018, 09:10:58 AM

Quote from: RRIS on September 25, 2018, 08:08:21 AM
Sorry, didn't know where else to ask this, but our office is planning to roll out SolidWorks 2018 soon. We're on the latest KS (7.3.40), should we be ok?

Yes, we're on SW 2018 SP4 and my KeyShot is up to date and I have no issues. Don't forget to update to the newest version of the plugin too.

RRIS · September 26, 2018, 12:40:12 AM

Quote from: Eric Summers on September 25, 2018, 09:10:58 AM
Quote from: RRIS on September 25, 2018, 08:08:21 AM
Sorry, didn't know where else to ask this, but our office is planning to roll out SolidWorks 2018 soon. We're on the latest KS (7.3.40), should we be ok?
Yes, we're on SW 2018 SP4 and my KeyShot is up to date and I have no issues. Don't forget to update to the newest version of the plugin too.

Thanks for the speedy answer! That's good to hear.

ManonPrst · November 27, 2018, 02:14:58 AM

Hello,
I'm using the latest version of keyshot (updated it right now to 7.3) and solidworks 2018 and i get the same message saying "Your model Does not contains 3D geometry." how do I solve this?
Thanks for your help!

Eric Summers · November 27, 2018, 01:23:35 PM

Quote from: ManonPrst on November 27, 2018, 02:14:58 AM
Hello,
I'm using the latest version of keyshot (updated it right now to 7.3) and solidworks 2018 and i get the same message saying "Your model Does not contains 3D geometry." how do I solve this?
Thanks for your help!

Is it a part or assembly? If it's a part and all the bodies are hidden, KS won't register the file as having any geometry. Same thing if it's an assembly (all suppressed or hidden parts), otherwise I'm not sure why you're getting that error.

ManonPrst · December 14, 2018, 09:32:20 AM

Quote from: Eric Summers on November 27, 2018, 01:23:35 PM
Quote from: ManonPrst on November 27, 2018, 02:14:58 AM
Hello,
I'm using the latest version of keyshot (updated it right now to 7.3) and solidworks 2018 and i get the same message saying "Your model Does not contains 3D geometry." how do I solve this?
Thanks for your help!

Is it a part or assembly? If it's a part and all the bodies are hidden, KS won't register the file as having any geometry. Same thing if it's an assembly (all suppressed or hidden parts), otherwise I'm not sure why you're getting that error.

Thanks for answering. I've tried assemblies and parts and I get the same message even if no parts are hidden. When I save them as STLs they do appear properly in KS.

adelenez20z · December 18, 2018, 11:51:39 PM

There is probably a bug in the version of keyshot you are using.

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