Crash on Close

[maymay]

KeyShot crashes every time I close it. It's no big deal since it happens after I close it (although slightly annoying), but just wanted to point it out.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   keyshot4.exe
  Application Version:   0.0.0.0
  Application Timestamp:   51c9a86d
  Fault Module Name:   keyshot4.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   51c9a86d
  Exception Code:   c0000005
  Exception Offset:   0000000000047963
  OS Version:   6.1.7601.2.1.0.256.4
  Locale ID:   1033
  Additional Information 1:   fc4a
  Additional Information 2:   fc4adac008f71ec0aba8d92bb57257cb
  Additional Information 3:   9419
  Additional Information 4:   941945059a3e844f15ce4c91bea47aa2

[Claus Jensen]

Are you on 32- or 64 bit?
Does it happen when you just start KeyShot with a blank scene and then exit?
Try to disable "Graphics effects" in Preferences -> Advanced to see if this is GPU related.

Thanks!

[maymay]

Thanks, Claus.
I'm on 64 bit.
Yes, it will occur if I open KeyShot (no document loaded) and immediately close it.

Disabling "Graphics effects" did cause it to stop happening.