Licensing problems...

[ffabian]

Hi there,

having problems activating/deactivating my KS4-license.
Are there any issues with the license server?
Normally, the deactivation/activation takes 1 sec, now it takes 60sec.
Afterwards the activation on my second machine takes an other 60sec
to bring up the "Success-Window". Clicking "Finish" resarts the activation.

Anyone else having these problems?
Anyone can help?

Thanks!

Felix

[fletch1971]

i am having the same problem!

i deactivated my work computer so i could work at home on my laptop, got home and it would not activate, spent 2 hours trying to resolve it finally drove back to work to reactivate the work computer and to my horror i cannot activate that one either. i have missed 2 critical deadlines. no response from phone or support.....anyone have any suggestions?

[thomasteger]

The licensing server has been restarted and should run smoothly now. We apologize for any inconvenience this may have caused.