SolidWorks 2014 Crashing With New Plugin

[Robb63]

Just downloaded and installed the latest Keyshot SolidWorks plugin. Now SW crashes every time I try to use the plugin to render, or update a scene.
I'm using the educational version of SW 2014

[guest84672]

We are looking into this. Can you export a bip file?

[Robb63]

SW crashes the second I hit "Render" or Update. Keyshot launches, and the import % window shows up, but nothing is in the KS scene. I'm happy to forward files, but am not sure what I would send?

[guest84672]

Can you try and use "export to bip" from within SW?


We are getting set up with an SW EDU license and will take a look.

[Robb63]

Hi Thomas, just tried to export using the plugin, and get the same SolidWorks crash before it can export anything

[guest84672]

.... and it happens with any model I assume?

[Robb63]

Yep, just tried a few other models, including creating a brand new one. All models crash once I use the KS plugin.
I didn't mentioned it originally, but in the Edu version of SolidWorks the KS plugin has always worked fine for me until this latest update.

[guest84672]

Yes we are looking into it. So far, everything looks fine on our end. No crashes.

[Robb63]

I'll uninstall the plugin, then try a fresh install. If that doesn't work is it possible to download the previous version?

[guest84672]

Yes - sure. Simple change the number to the previous one.

I hope to have an answer by tomorrow.

[Robb63]

Just wanted to follow up, the new updated plugin is working for me, thanks!

[guest84672]

Excellent!! Thanks for the update.