Can't download from the cloud. Keeps checking for access token

[Esben Oxholm]

When I try to download a material from the cloud the pop-up shown in the attached screenshot appears and it stays like that, stating that it is "Checking for access token". Also, I can't write anything in the e-mail and password fields.

Btw, I am logged into the cloud in the browser.

Any way to fix this?

Best,
Esben

[jhiker]

I contacted Thomas yesterday about this. They are aware and working on a fix.

[Esben Oxholm]

I contacted Thomas yesterday about this. They are aware and working on a fix.

All right, Thanks for the heads up jhiker.

[Esben Oxholm]

It is working again. Yay!

[ginovanta]

I still can't download,i'm experiencing his same issue...any news?

[Nismo400R]

BUMP.
Need a fix for this! there are some awesome materials i need to use!