getting straight soild forms instead of curved one

[raj.agrawal52@gmail.com]

instead of getting the first image i am getting the second one how to resolve that

[hstokholm]

Is this using the sketchup plugin or through direct import?

Is it possible to share an example files that fails?

[raj.agrawal52@gmail.com]

imported through a sketchup plugin that is .obj file

[raj.agrawal52@gmail.com]

yes i can share if you send me the email id and please send me the keyshot file back and explain me how to solve that