Interesting ? with a PNG Image

[jonathan13]

Hey Everyone.  I had an interesting thing happen that I cannot figure out.

I applied a .jpg as a label in KeyShot 6.  I made the .jpg in Photoshop and there is a layer in Photoshop of an icon I made in Illustrator.  I have tried both with and without that layer being rasterized.

When I use the .jpg as a label in KeyShot, the whole label shows except for the icon.

I also exported the .ai file as a .png and used it as a second label.  This was successful in the KeyShot image, but when I rendered it, it was not there.

Any idea?

Thanks

[Speedster]

When you create the .png (don' use a jpeg), be sure that the alpha channel is checked or enabled, and that (in Photoshop or AI) that there is no background.  That way, in KeyShot, the background will be transparent.
Bill G

[jonathan13]

There is no problem with the background. 

Even when I save the .psd as a .png, I put the label on and it doesn't show the icon I created in AI.  And when I apply the AI icon as a .png, it appears in my KeyShot image, but disappears when I render the image out.

[bdesign]

I can't reproduce your issue on my end. To clarify, is the situation that you have an vector smart object (copied from AI) layered over raster elements in Photoshop, save a copy as a .jpg., apply as a label, and then the label appears the same as if you had turned the vector smart object layer off in Photoshop before saving as a .jpg? No blank space where the AI icon should appear?

[jonathan13]

hey bdesign

yes I have a vector smart art (.ai) in my .psd document (I placed it onto a layer, not copied, not sure if that makes a difference).  I saved my .psd as a .jpg (which I can open and see everything normally) but when I use it as a label, the smart art layer is not visible (you are correct there0.  But I have also rasterized that layer in the .psd before saving as a .jpg and it still doesn't show up in KeyShot correctly.

My second issue is that I tired to work around this by applying a second label of just the .ai file which I exported to a .png and basically move it over the first label where it should be.  Now this shows up correctly in my KeyShot image, but then I rendered that image and it again was missing.

I have since redone the whole thing and it works now but still want to figure this out, it's very odd.