the application has stopped working - keyshot6

[nicovon]

Hello. I can not use my keyshot. the application opens and immediately crashes

I attach the windows event in xml format

[nicovon]

keyshot 4 worked perfectly, while both keyshot 6 and keyshot 7 crashed on startup. where are the keyshot logs located?

[INNEO_MWo]

There was a bug in an early KeyShot 6 release with the Option "enable project material" (or similar to this) that causes the crash after start. You'll find in your documents folder (or public documents) on a windows system the keyshot6.xml. Open it with a text editor and search for <show_project_material_view_in_material_edit_tab> and set is to false. KeyShot has to start now correctly.
Download the latest version on KeyShot 6 (https://www.keyshot.com/resources/downloads/previous-versions/) and uninstall the old instance and re-install a clear new version. Then all the starting problems should be gone!

Hope that helps

Cheers
Marco

PS: by the way - the uploaded keyshot6.xml looks different to the settings keyshot6.xml from the resource folder

[nicovon]

the same problem also occurs with keyshot 7
I send you both xml files, can you check if there is something wrong?