Strange shadow behavior

[aptyler]

I'm having an issue when rendering using "Product Mode" where local self shadows don't match/blend with the shadows created by the global environment (1st pic). If I switch to "Interior mode" the shadows blend nicely, but that creates other issues with my materials (2nd pic). Environment is a simple sun/sky (3rd pic). Any idea what might cause this? My preference is to render in "Product Mode" using "custom controls" under the render options (not available when using "Interior Mode").

[bdesign]

Hey aptyler-

Check out this thread: https://www.keyshot.com/forum/index.php?topic=13134.msg64890#msg64890

Cheers,
Eric

[aptyler]

Hi Eric -- Yep, that definitely seems like it's the same phenomenon. So there's really no fix except for Interior Mode? A bit ironic since it's outdoor lighting that seems to make it appear. Unfortunate also because Interior Mode certainly isn't doing my materials (e.g. dirty glass and metallic highlights) any favors.