Ver. 7.3.4 seems slow? Memory Issue?

[theAVator]

Since having my IT dept. update my program to 7.3.40, everything in keyshot seems sooooooo slow. Curious to know if anyone else is experiencing issues or if its just me.

Seems like loading files is slow, for instance: files that used to take 10-15 min to open, now take almost an hour or more. Closing a file seems to take a few seconds (30-60) more.

Also noticed that RAM doesn't seem to clear unless you fully close out of the program. Just closing out the model doesn't release the info from RAM. I don't remember this being the norm in previous versions.

Keyshot v7.3.40 (Enterprise floating)
Dell T5810
Intel Xeon E5 1660 v3
64GB RAM
Win10 Enterprise

[INNEO_MWo]

I would test to un- and re-install KeyShot with the full installer.

Good luck!

Hope that helps

Marco

[Will Gibbons]

That does seem quite sluggish and untypical. A re-install might be a good place to start.

[theAVator]

Sounds good, will give it a try. Good to know it's just me...err..wait... lol