Keyshot Viewer showing blank screen

[nirmall]

Hi, i have received a keyshot file from my designer, he has asked me to open it in keyshot viewer.

I download the viewer and opened the file, but it shows a blank screen,can anyone help me with this.

Regards

[Bruno F]

Hello Nirmall,

Thank you for posting this topic. To better assist you, I'll need to gather additional information:

1. What is the file extension of the file that you are attempting to open in KeyShot Viewer?
2. Which version of the KeyShot Viewer do you have?