Keyshot 3 Crash on Mac Lion 10.7.2 !!!!!!!!! Can not import file!!

Started by lotop, January 11, 2012, 08:41:11 PM

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lotop

Hi, KS3 Team, please help us to fix the problem.
When I open KS3, the CPU rush over 100%...very high!!!

Process:         keyshot3 [9260]
Path:            /Applications/KeyShot3.app/Contents/MacOS/keyshot3
Identifier:      com.luxion.keyshot3
Version:         3.0 (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [265]

Date/Time:       2012-01-12 13:24:46.050 +0800
OS Version:      Mac OS X 10.7.2 (11C74)
Report Version:  9

Interval Since Last Report:          2827429 sec
Crashes Since Last Report:           29
Per-App Interval Since Last Report:  1071 sec
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      9709F215-A41E-4439-BD28-BD7819878DD9

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000010bd30000

VM Regions Near 0x10bd30000:
   shared memory          000000010bd1f000-000000010bd30000 [   68K] rw-/rw- SM=SHM  
-->
   IOKit                  000000010bd36000-000000010bd3e000 [   32K] rw-/rw- SM=ALI  

Application Specific Information:
objc[9260]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_c.dylib                0x00007fff8e577d40 memmove$VARIANT$sse42 + 131
1   libGLImage.dylib                 0x00007fff92ef2a5f _ZL22glgCopyRowsWithMemCopyPK15GLGOperationRecmPK15GLDPixelModeRec + 72
2   libGLImage.dylib                 0x00007fff92ef0a71 glgProcessPixelsWithProcessor + 867
3   GLEngine                         0x0000000106b2b914 gleTextureImagePut + 1471
4   GLEngine                         0x0000000106a169c3 glTexImage2D_Exec + 1448
5   libGL.dylib                      0x00007fff95b12a53 glTexImage2D + 73
6   QtOpenGL                         0x00000001017343f4 QGLContextPrivate::bindTexture(QImage const&, unsigned int, int, long long, QFlags<QGLContext::BindOption>) + 980
7   QtOpenGL                         0x0000000101734869 QGLContextPrivate::bindTexture(QPixmap const&, unsigned int, int, QFlags<QGLContext::BindOption>) + 217
8   QtOpenGL                         0x000000010178554b QGL2PaintEngineEx::drawPixmap(QRectF const&, QPixmap const&, QRectF const&) + 411
9   QtGui                            0x0000000100c46441 QPaintEngineEx::drawPixmap(QPointF const&, QPixmap const&) + 225
10  QtGui                            0x0000000100c58b8e QPainter::drawPixmap(QPointF const&, QPixmap const&) + 94
11  QtGui                            0x0000000100b74467 QWidgetPrivate::render_helper(QPainter*, QPoint const&, QRegion const&, QFlags<QWidget::RenderFlag>) + 343
12  QtGui                            0x0000000100b745d4 QWidget::render(QPainter*, QPoint const&, QRegion const&, QFlags<QWidget::RenderFlag>) + 228
13  QtGui                            0x00000001010e89f7 QGraphicsProxyWidget::paint(QPainter*, QStyleOptionGraphicsItem const*, QWidget*) + 391
14  QtGui                            0x00000001010ee444 _ZL12_q_paintItemP13QGraphicsItemP8QPainterPK24QStyleOptionGraphicsItemP7QWidgetbb + 228
15  QtGui                            0x00000001010f5828 QGraphicsScenePrivate::drawItemHelper(QGraphicsItem*, QPainter*, QStyleOptionGraphicsItem const*, QWidget*, bool) + 120
16  QtGui                            0x00000001010f8202 QGraphicsScenePrivate::draw(QGraphicsItem*, QPainter*, QTransform const*, QTransform const*, QRegion*, QWidget*, double, QTransform const*, bool, bool) + 498
17  QtGui                            0x00000001010f8de2 QGraphicsScenePrivate::drawSubtreeRecursive(QGraphicsItem*, QPainter*, QTransform const*, QRegion*, QWidget*, double, QTransform const*) + 1234
18  QtGui                            0x00000001010f9873 QGraphicsScenePrivate::drawItems(QPainter*, QTransform const*, QRegion*, QWidget*) + 467
19  QtGui                            0x000000010111eed3 QGraphicsView::paintEvent(QPaintEvent*) + 787
20  QtGui                            0x0000000100b786f8 QWidget::event(QEvent*) + 2296
21  QtGui                            0x0000000100ef011c QFrame::event(QEvent*) + 44
22  QtGui                            0x0000000100f7b867 QAbstractScrollArea::viewportEvent(QEvent*) + 23
23  QtGui                            0x000000010112202b QGraphicsView::viewportEvent(QEvent*) + 123
24  QtGui                            0x0000000100f7dd40 QAbstractScrollAreaFilter::eventFilter(QObject*, QEvent*) + 48
25  QtCore                           0x00000001008c0217 QCoreApplicationPrivate::sendThroughObjectEventFilters(QObject*, QEvent*) + 151
26  QtGui                            0x0000000100b1cf5e QApplicationPrivate::notify_helper(QObject*, QEvent*) + 142
27  QtGui                            0x0000000100b22fbd QApplication::notify(QObject*, QEvent*) + 349
28  QtCore                           0x00000001007d33ac QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
29  QtGui                            0x0000000100b1d02c qt_sendSpontaneousEvent(QObject*, QEvent*) + 44
30  QtGui                            0x0000000100ac727d -[QCocoaView drawRect:] + 1213
31  com.apple.AppKit                 0x00007fff8d0aafdf -[NSView _drawRect:clip:] + 3758
32  com.apple.AppKit                 0x00007fff8d0d88c4 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1583
33  com.apple.AppKit                 0x00007fff8d0d8cf0 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2651
34  com.apple.AppKit                 0x00007fff8d0a85ba -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 1032
35  com.apple.AppKit                 0x00007fff8d0a986f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 5821
36  com.apple.AppKit                 0x00007fff8d0a986f -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 5821
37  com.apple.AppKit                 0x00007fff8d0a2ec9 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4755
38  com.apple.AppKit                 0x00007fff8d09b8aa -[NSView displayIfNeeded] + 1528
39  QtGui                            0x0000000101104060 QGraphicsScenePrivate::_q_emitUpdated() + 608
40  QtGui                            0x0000000101105413 QGraphicsScene::qt_metacall(QMetaObject::Call, int, void**) + 771
41  com.luxion.keyshot3              0x0000000100010e32 KRealtimeScene::qt_metacall(QMetaObject::Call, int, void**) + 34
42  QtCore                           0x00000001008cdd39 QObject::event(QEvent*) + 1081
43  QtGui                            0x0000000101108d65 QGraphicsScene::event(QEvent*) + 101
44  QtGui                            0x0000000100b1cf8d QApplicationPrivate::notify_helper(QObject*, QEvent*) + 189
45  QtGui                            0x0000000100b2368e QApplication::notify(QObject*, QEvent*) + 2094
46  QtCore                           0x00000001007d33ac QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
47  QtCore                           0x00000001008c0f6b QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 731
48  com.apple.CoreFoundation         0x00007fff96c9eb51 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
49  com.apple.CoreFoundation         0x00007fff96c9e3bd __CFRunLoopDoSources0 + 253
50  com.apple.CoreFoundation         0x00007fff96cc51a9 __CFRunLoopRun + 905
51  com.apple.CoreFoundation         0x00007fff96cc4ae6 CFRunLoopRunSpecific + 230
52  com.apple.HIToolbox              0x00007fff9235c3d3 RunCurrentEventLoopInMode + 277
53  com.apple.HIToolbox              0x00007fff9236363d ReceiveNextEventCommon + 355
54  com.apple.HIToolbox              0x00007fff923634ca BlockUntilNextEventMatchingListInMode + 62
55  com.apple.AppKit                 0x00007fff8d05f3f1 _DPSNextEvent + 659
56  com.apple.AppKit                 0x00007fff8d05ecf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
57  com.apple.AppKit                 0x00007fff8d315ec5 -[NSApplication _realDoModalLoop:peek:] + 610
58  com.apple.AppKit                 0x00007fff8d315af9 -[NSApplication runModalForWindow:] + 120
59  com.apple.AppKit                 0x00007fff8d5961c1 -[NSSavePanel runModal] + 300
60  com.apple.AppKit                 0x00007fff8d594185 -[NSSavePanel runModalForDirectory:file:types:] + 247
61  com.apple.AppKit                 0x00007fff8d594226 -[NSSavePanel runModalForDirectory:file:] + 21
62  QtGui                            0x0000000100b08901 -[QNSOpenSavePanelDelegate runApplicationModalPanel] + 257
63  QtGui                            0x0000000100b06882 QFileDialogPrivate::_q_macRunNativeAppModalPanel() + 82
64  QtGui                            0x0000000100fbf9c6 QFileDialog::qt_metacall(QMetaObject::Call, int, void**) + 1094
65  QtCore                           0x00000001007d9cf6 QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 710
66  QtCore                           0x00000001008d5ec7 QSingleShotTimer::timerEvent(QTimerEvent*) + 39
67  QtCore                           0x00000001008cdab0 QObject::event(QEvent*) + 432
68  QtGui                            0x0000000100b1cf8d QApplicationPrivate::notify_helper(QObject*, QEvent*) + 189
69  QtGui                            0x0000000100b2368e QApplication::notify(QObject*, QEvent*) + 2094
70  QtCore                           0x00000001007d33ac QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
71  QtGui                            0x0000000100b1d02c qt_sendSpontaneousEvent(QObject*, QEvent*) + 44
72  QtGui                            0x0000000100ad82fc QEventDispatcherMacPrivate::activateTimer(__CFRunLoopTimer*, void*) + 188
73  com.apple.CoreFoundation         0x00007fff96ce4f84 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
74  com.apple.CoreFoundation         0x00007fff96ce4ad6 __CFRunLoopDoTimer + 534
75  com.apple.CoreFoundation         0x00007fff96cc5471 __CFRunLoopRun + 1617
76  com.apple.CoreFoundation         0x00007fff96cc4ae6 CFRunLoopRunSpecific + 230
77  com.apple.HIToolbox              0x00007fff9235c3d3 RunCurrentEventLoopInMode + 277
78  com.apple.HIToolbox              0x00007fff9236358f ReceiveNextEventCommon + 181
79  com.apple.HIToolbox              0x00007fff923634ca BlockUntilNextEventMatchingListInMode + 62
80  com.apple.AppKit                 0x00007fff8d05f3f1 _DPSNextEvent + 659
81  com.apple.AppKit                 0x00007fff8d05ecf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
82  com.apple.AppKit                 0x00007fff8d05b62d -[NSApplication run] + 470
83  QtGui                            0x0000000100ad9d04 QEventDispatcherMac::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1588
84  QtCore                           0x00000001008bf8d4 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 68
85  QtCore                           0x00000001008bfbf4 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 180
86  QtGui                            0x0000000100fab415 QDialog::exec() + 229
87  QtGui                            0x0000000100fbdfb0 QFileDialog::getOpenFileName(QWidget*, QString const&, QString const&, QString const&, QString*, QFlags<QFileDialog::Option>) + 352
88  com.luxion.keyshot3              0x000000010003be5f KMainWindow::importFile(KInput::Action) + 95
89  com.luxion.keyshot3              0x0000000100019216 KMainWindow::qt_metacall(QMetaObject::Call, int, void**) + 158
90  QtCore                           0x00000001008c5bc7 QMetaMethod::invoke(QObject*, Qt::ConnectionType, QGenericReturnArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument) const + 1607
91  QtCore                           0x00000001008c770c QMetaObject::invokeMethod(QObject*, char const*, Qt::ConnectionType, QGenericReturnArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument) + 1324
92  com.luxion.keyshot3              0x000000010007594b KInputContext::inputAction(KInput::Action) + 663
93  com.luxion.keyshot3              0x0000000100006390 KMainToolBar::qt_metacall(QMetaObject::Call, int, void**) + 112
94  QtCore                           0x00000001007d9cf6 QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 710
95  QtGui                            0x0000000100b168e1 QAction::triggered(bool) + 49
96  QtGui                            0x0000000100b17c74 QAction::activate(QAction::ActionEvent) + 180
97  QtGui                            0x0000000100ea9b39 QAbstractButtonPrivate::click() + 89
98  QtGui                            0x0000000100ea9dd1 QAbstractButton::mouseReleaseEvent(QMouseEvent*) + 113
99  QtGui                            0x0000000100f76d12 QToolButton::mouseReleaseEvent(QMouseEvent*) + 18
100 QtGui                            0x0000000100b78743 QWidget::event(QEvent*) + 2371
101 QtGui                            0x0000000100ea8c78 QAbstractButton::event(QEvent*) + 40
102 QtGui                            0x0000000100f78b1f QToolButton::event(QEvent*) + 63
103 QtGui                            0x0000000100b1cf8d QApplicationPrivate::notify_helper(QObject*, QEvent*) + 189
104 QtGui                            0x0000000100b24cc0 QApplication::notify(QObject*, QEvent*) + 7776
105 QtCore                           0x00000001007d33ac QCoreApplication::notifyInternal(QObject*, QEvent*) + 124
106 QtGui                            0x0000000100b1d02c qt_sendSpontaneousEvent(QObject*, QEvent*) + 44
107 QtGui                            0x0000000100ad4e7d qt_mac_handleMouseEvent(void*, void*, QEvent::Type, Qt::MouseButton) + 2269
108 QtGui                            0x0000000100ac44a6 -[QCocoaView mouseUp:] + 22
109 com.apple.AppKit                 0x00007fff8d12d1a6 -[NSWindow sendEvent:] + 6504
110 QtGui                            0x0000000100acc991 -[QCocoaWindow sendEvent:] + 241
111 com.apple.AppKit                 0x00007fff8d0c568f -[NSApplication sendEvent:] + 5593
112 QtGui                            0x0000000100ad000a -[QNSApplication sendEvent:] + 74
113 com.apple.AppKit                 0x00007fff8d05b682 -[NSApplication run] + 555
114 QtGui                            0x0000000100ad9d04 QEventDispatcherMac::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1588
115 QtCore                           0x00000001008bf8d4 QEventLoop::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 68
116 QtCore                           0x00000001008bfbf4 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 180
117 QtCore                           0x00000001008c121c QCoreApplication::exec() + 188
118 com.luxion.keyshot3              0x000000010001b6a8 main + 3336
119 com.luxion.keyshot3              0x0000000100005554 start + 52

Chad Holton

Since KeyShot is rendering in real-time, the processor will reflect this right when you open KeyShot since that is a scene that's open (environment & ground plane).

What version of KeyShot are you running, you can find this out under "About".

KeyShot

It looks like an issue with the graphics driver? On OS X Lion there is one issue with Apple's OpenGL driver. It gets confused if you view the imported files using icons. If you select a flat list instead in the filebrowser then the graphics issues should go away.

-- Henrik