Can't see the forum on Kindle Fire

m2tts · January 12, 2012, 05:57:38 AM

When I try to browse to the Keyshot forum on my Kindle Fire, all I can see is the Keyshot banner at the top of the screen; everything else is blank. The rest of the sight shows up just fine. I've also tried loading a different browser onto the Fire, but that has the same issue. Is there something about the formatting of this forum that doesn't let it show up on an Android based OS?

I can see the forum from my iPhone.

DriesV · January 13, 2012, 06:26:36 AM

Can you scroll all the way down?
That is where the KeyShot forum went on my HTC Desire browsers.
It should be there, somewhere...

greetings,
Dries

m2tts · January 16, 2012, 06:42:25 AM

Yes, there it is way at the bottom, but I can't seem to be logged in on both my computer and the fire at the same time.

m2tts · January 19, 2012, 05:55:16 AM

Does anyone from KeyShot have any insight into this? I can get to the forum, but I cannot login. I always get the message that my password is incorrect. I've also tried logging in from a friends Android phone and also get the same issue. No problems from Safari on iOs. Is this strictly an Android issue?

Chad Holton · January 19, 2012, 06:19:46 AM

I don't have a Kindle or Android to test. $:-\$ Are you able to login to other websites?

m2tts · January 19, 2012, 07:22:54 AM

Hi Chad; yes I'm able to log into other sites.

KeyShot · January 19, 2012, 10:14:46 AM

Does it work if you go to keyshot.com/forum ?

-- Henrik

m2tts · January 19, 2012, 10:33:25 AM

I can see the forum very well using that Keyshot.com/forum; however, I still can't log into it. Says my password is wrong.