Keyshot Cloud hangs at 30% loaded!

talos72 · January 14, 2015, 04:29:32 PM

I can't seem to be able to load Keyshot Cloud. Every time it only load around 30% or 31% and just hangs. Thanks for help in advance.

From the log file, something is not working it seems.

Here is the last log:

KeyShot 5.1.66 Log File - Wed Jan 14 19:46:01 2015
OS: Windows 7 64 bit
==================================================
(19:44:15) Trying to construct an instance of an invalid type, type id: 89015470
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 53752625
(19:44:15) Trying to construct an instance of an invalid type, type id: 3404
(19:44:15) Trying to construct an instance of an invalid type, type id: 863251789
(19:44:15) Trying to construct an instance of an invalid type, type id: 610887273
(19:44:15) Trying to construct an instance of an invalid type, type id: 603979776
(19:44:15) Trying to construct an instance of an invalid type, type id: 343237932
(19:44:15) Trying to construct an instance of an invalid type, type id: 808722510
(19:44:15) Trying to construct an instance of an invalid type, type id: 908079664
(19:44:15) Trying to construct an instance of an invalid type, type id: 874524981
(19:44:15) Trying to construct an instance of an invalid type, type id: 876100146
(19:44:15) Trying to construct an instance of an invalid type, type id: 541543764
(19:44:15) Trying to construct an instance of an invalid type, type id: 3393
(19:44:15) Trying to construct an instance of an invalid type, type id: 593850484
(19:44:15) Trying to construct an instance of an invalid type, type id: 308375143
(19:44:15) Trying to construct an instance of an invalid type, type id: 855638016
(19:44:15) Trying to construct an instance of an invalid type, type id: 578384997
(19:44:15) Trying to construct an instance of an invalid type, type id: 8998990
(19:44:15) Trying to construct an instance of an invalid type, type id: 218765834
(19:44:15) Trying to construct an instance of an invalid type, type id: 3401
(19:44:15) Trying to construct an instance of an invalid type, type id: 72482816
(19:44:15) Trying to construct an instance of an invalid type, type id: 268435456
(19:44:15) Trying to construct an instance of an invalid type, type id: 134610944
(19:44:15) Trying to construct an instance of an invalid type, type id: 536084321
(19:44:15) Trying to construct an instance of an invalid type, type id: 6516
(19:44:15) Trying to construct an instance of an invalid type, type id: 410276719
(19:44:15) Trying to construct an instance of an invalid type, type id: 880238962
(19:44:15) Trying to construct an instance of an invalid type, type id: 4285551
(19:44:15) Trying to construct an instance of an invalid type, type id: 622872941
(19:44:15) Trying to construct an instance of an invalid type, type id: 660951653
(19:44:15) Trying to construct an instance of an invalid type, type id: 611938761
(19:44:15) Trying to construct an instance of an invalid type, type id: 1006632961
(19:44:15) Trying to construct an instance of an invalid type, type id: 155468116
(19:44:15) Trying to construct an instance of an invalid type, type id: 444355547
(19:44:15) Trying to construct an instance of an invalid type, type id: 53481492
(19:44:15) Trying to construct an instance of an invalid type, type id: 398473023
(19:44:15) Trying to construct an instance of an invalid type, type id: 354724288
(19:44:15) Trying to construct an instance of an invalid type, type id: 22087064
(19:44:15) Trying to construct an instance of an invalid type, type id: 854139054
(19:44:15) Trying to construct an instance of an invalid type, type id: 235255339
(19:44:15) Trying to construct an instance of an invalid type, type id: 486823696
(19:44:15) Trying to construct an instance of an invalid type, type id: 33153591
(19:44:15) Trying to construct an instance of an invalid type, type id: 272459375
(19:44:15) Trying to construct an instance of an invalid type, type id: 282638745
(19:44:15) Trying to construct an instance of an invalid type, type id: 561287101
(19:44:15) Trying to construct an instance of an invalid type, type id: 695308685
(19:44:15) Trying to construct an instance of an invalid type, type id: 418640652
(19:44:15) Trying to construct an instance of an invalid type, type id: 830144570
(19:44:15) Trying to construct an instance of an invalid type, type id: 342186343
(19:44:15) Trying to construct an instance of an invalid type, type id: 320051298
(19:44:15) Trying to construct an instance of an invalid type, type id: 3110142
(19:44:15) Trying to construct an instance of an invalid type, type id: 720285117
(19:44:15) Trying to construct an instance of an invalid type, type id: 159289728
(19:44:15) Trying to construct an instance of an invalid type, type id: 531014362
(19:44:15) Trying to construct an instance of an invalid type, type id: 356483284
(19:44:15) Trying to construct an instance of an invalid type, type id: 333128657
(19:44:15) Trying to construct an instance of an invalid type, type id: 960054465
(19:44:15) Trying to construct an instance of an invalid type, type id: 815030328
(19:44:15) Trying to construct an instance of an invalid type, type id: 452108250
(19:44:15) Trying to construct an instance of an invalid type, type id: 161302517
(19:44:15) Trying to construct an instance of an invalid type, type id: 269806081
(19:44:15) Trying to construct an instance of an invalid type, type id: 108953610
(19:44:15) Trying to construct an instance of an invalid type, type id: 389711656
(19:44:15) Trying to construct an instance of an invalid type, type id: 375543788
(19:44:15) Trying to construct an instance of an invalid type, type id: 590680496
(19:44:15) Trying to construct an instance of an invalid type, type id: 777071417
(19:44:15) Trying to construct an instance of an invalid type, type id: 148658012
(19:44:15) Trying to construct an instance of an invalid type, type id: 263259754
(19:44:15) Trying to construct an instance of an invalid type, type id: 958503578
(19:44:15) Trying to construct an instance of an invalid type, type id: 410192602
(19:44:15) Trying to construct an instance of an invalid type, type id: 293652143
(19:44:15) Trying to construct an instance of an invalid type, type id: 137018570
(19:44:15) Trying to construct an instance of an invalid type, type id: 997157835
(19:44:15) Trying to construct an instance of an invalid type, type id: 459294714
(19:44:15) Trying to construct an instance of an invalid type, type id: 95932921
(19:44:15) Trying to construct an instance of an invalid type, type id: 88176544
(19:44:15) Trying to construct an instance of an invalid type, type id: 283745885
(19:44:15) Trying to construct an instance of an invalid type, type id: 652448898
(19:44:15) Trying to construct an instance of an invalid type, type id: 15926328
(19:44:15) Trying to construct an instance of an invalid type, type id: 496622770
(19:44:15) Trying to construct an instance of an invalid type, type id: 328471734
(19:44:15) Trying to construct an instance of an invalid type, type id: 698115108
(19:44:15) Trying to construct an instance of an invalid type, type id: 169152188
(19:44:15) Trying to construct an instance of an invalid type, type id: 689528332
(19:44:15) Trying to construct an instance of an invalid type, type id: 168320378
(19:44:15) Trying to construct an instance of an invalid type, type id: 440822399
(19:44:15) Trying to construct an instance of an invalid type, type id: 231659052
(19:44:15) Trying to construct an instance of an invalid type, type id: 8677139
(19:44:15) Trying to construct an instance of an invalid type, type id: 179101380
(19:44:15) Trying to construct an instance of an invalid type, type id: 366274219
(19:44:15) Trying to construct an instance of an invalid type, type id: 377805091
(19:44:15) Trying to construct an instance of an invalid type, type id: 647092365
(19:44:15) Trying to construct an instance of an invalid type, type id: 29662080
(19:44:15) Trying to construct an instance of an invalid type, type id: 682027491
(19:44:15) Trying to construct an instance of an invalid type, type id: 702323529
(19:44:15) Trying to construct an instance of an invalid type, type id: 313751693
(19:44:15) Trying to construct an instance of an invalid type, type id: 353811613
(19:44:15) Trying to construct an instance of an invalid type, type id: 702174103
(19:44:15) Trying to construct an instance of an invalid type, type id: 17531391
(19:44:15) Trying to construct an instance of an invalid type, type id: 402703832
(19:44:15) Trying to construct an instance of an invalid type, type id: 695670609
(19:44:15) Trying to construct an instance of an invalid type, type id: 89015470
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70334264
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70334264
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70332981
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70332981
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70333491
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70333491
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70332981
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70332981
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70333748
(19:44:15) Trying to construct an instance of an invalid type, type id: 67129088
(19:44:15) Trying to construct an instance of an invalid type, type id: 779616256
(19:44:15) Trying to construct an instance of an invalid type, type id: 879062644
(19:44:15) Trying to construct an instance of an invalid type, type id: 795897447
(19:44:15) Trying to construct an instance of an invalid type, type id: 3651
(19:44:15) Trying to construct an instance of an invalid type, type id: 779380078
(19:44:15) Trying to construct an instance of an invalid type, type id: 759981422
(19:44:15) Trying to construct an instance of an invalid type, type id: 879230976
(19:44:15) Trying to construct an instance of an invalid type, type id: 70333748

Rex · January 15, 2015, 07:29:52 AM

Have you tried to log out via edit>preferences>KeyShot Cloud then log back in?

talos72 · January 15, 2015, 11:58:04 AM

Hi

I got response from Keyshot support. I ended up clearing the cache and that did the trick. thanks

Keyshot Cloud hangs at 30% loaded!

talos72

Rex

talos72