Geometry issue with imported model

[raptorscream]

HI,

I just started trying Keyshot and i have an issue.
Each time I import this model from 3ds Max 2015 to Keyshot, some geometry gets bugged (side windows, head/tail lights and wheels in this case), the smoothness disappears, tris show up, the side windows are black from one side.
Any idea why it gets like that?

If i render it in vray, it doesnt have any issues. Tried reapplying Turbosmooth, tried with everything turned to poly or different values for turbosmooth.

Also why does resolution gets reset to whatever the ratio is the backplate, even though has a higher resolution then what i want to render?

[guest84672]

What version of KeyShot are you using?

[raptorscream]

Keyshot 6.2.85 and im using the plugin for 3ds Max

[guest84672]

Any chance you can share the model? Send directly to me - thomas@luxion.com. Use keyshot.wetransfer.com.