downloading problem

Started by farined, March 11, 2010, 10:35:26 AM

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farined

Hello:

Is anybody having problems downloading the application? I am getting the message listed below under Opera/Firefox/IE, and I don't believe I misspelled my name or e-mail address :

"An error occurred during your registration.
Please send an email to download@keyshot.com to get download information"

I sent 2 messages to support; one to download@keyshot.com and another one to support@luxion.com but no answer so far.

Thanks.

guest84672

I sent a response to you from support@luxion.com at 1:41am PST. You may need to check your SPAM folder.

You can always download on the forum as well.

farined

Thanks for your response. I haven't gotten any spam in my mailbox so far, and there was no message from support@luxion.com. I did find the download link on the forum though. Thank you, I am downloading it now! :)