Keyshot VR no longer working on iOS devices running iOS 10.2

Started by rorroz2, January 04, 2017, 07:36:03 AM

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rorroz2

I am having issues with getting Keyshot VR's to display at all after updating to iOS 10.2 :-\

Before the update I had a load of VR's on the home screen of my iPad as saved safari links.  The files are hosted on a local network drive.

After updating the OS and opening any of the VR links I see and empty frame with an empty spinning square in the top left corner (I imagine this is the loading animation running though it has lost the loading icon).

To test I repeated this using my iPhone and again as soon as the device is running the latest iOS, the VR's no longer work. Also, when visiting the Keyshot website none of the VR's load on the demo page! :(

Anyone got any advice?

Pierpaolo

Hi, to me is happening the same but I can see the VR and the loading, but on Safari is not possible anymore to rotate the model.
I create a post but nobody reply : https://www.keyshot.com/forum/index.php?topic=13861.0
I believe it's something connected to the provider as I'm able to see other VR's on keyshot official page.
If you hear something more about please let me know as well !

Thank you
Pierpaolo