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hi there

Started by sabissam, March 12, 2010, 12:15:45 PM

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sabissam

why i can not purchase an update for KeyShot, every time i press the purchace button it takes forever. and then it doesn't open.
is there any other place i can put my purchase through?
please inform me!

guest84672

Where are you located? sales@luxion.com will get in touch with you shortly.
We will take care of you.

Thomas

sabissam

i am at United Arab Emirates, sharjah city, my mobile is 00971504626986
i already bought the hypershot HD on Mac, and i want to upgrade to KeyShot pro.

thank you for your help


guest84672

Thank you. Look for an e-mail from sales@luxion.com in a few min.

sabissam

server worked again.. and the purchase was done..waiting the licence, thanks for the help!

guest84672

Please contact me directly if you haven't received the license by now.

sabissam

im working on the pro version, on mac osx 10.62
i can not use the render queue, as it is not adding the files that i want to render, can you help please.
the steps that im doing are:

compose the file, save then put in render the size i want then also save, then go to pro and add.
when going to view jobs, nothing is there, also when process jobs, no action is done.

thanks