newbie help with Keyshot 2.2.65 upgrade

Started by remoteless, April 27, 2011, 12:44:00 PM

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remoteless

HI
I just installed keyshot 2.2.6 upgrade (KeyShot_mac64_2.2.65.dmg). It say the install was successful but when I click on the Keyshot 2 icon to launch the program it gives me a "could not initialize keyshot" error. This is a floating license but the installer never prompted me for a license key or anything. Any help would be much appreciated. Thanks.

guest84672

Yes - you installed  the wrong version. You will need the floating installer. Please contact license@luxion.com for the proper links.