can't initialize Keyshot

[jbeau]

I was prompted to update keyshot and when I declined now I get a window that pops up stating, "could not initialize Keyshot."

If Keyshot works when I start a render it looks fine for the first few frames and then after it looks like some materials become emmisive. I'm on a very tight deadline and I need this working. Please advise.

Going to restart and see if that fixes it.

Jbeau

[jbeau]

Nope, restart didn't work. Sigh, going to update:(

Forcing users to download an update in the middle of production is fundamentally wrong. There is a variety of issues that could break a rendering pipeline;

[guest84672]

We don't "force" users to update. But the fact that you get the message is certainly a concern. We will check into this.

[jbeau]

Thanks Thomas,
I understand, you don't have to press the update button; but when the application doesn't start I was "forced" to upgrade:)
The good news is, everything seems to be working when I create a new bip and copy settings over with the latest build.